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- Tasks: Prepare guest rooms, serve meals, and create a welcoming atmosphere for our guests.
- Company: Join HF Holidays, a B Corp Certified brand with over 110 years of experience.
- Benefits: Enjoy competitive pay, free accommodation, meals, and a range of employee perks.
- Why this job: Be part of a fun team in beautiful locations while making guests feel at home.
- Qualifications: Hospitality experience is a plus, but a willingness to learn and great communication skills are essential.
- Other info: Flexible hours, seasonal work, and opportunities for personal growth in a supportive environment.
Overview
TEAM MEMBER
Location: Newfield Hall, Airton, Skipton, North Yorkshire, BD23 4AA
Contract: Part time – Seasonal
Salary: £12.21 per hour
Reporting to: CountryHouse Manager
Live in: Live in accommodation available inclusive of all bills, 3 meals per day, Laundry & Free Wifi
Employee Benefits: Equal share of tips paid monthly | Free Uniform | 28 Days Holiday pro rata inclusive of bank holidays | Pension Contributions | Volunteer Day | Group Life Assurance | Cinema Discounts | Online Shopping Discounts | Cycle to work Scheme | Discounted Gym Membership | Virtual GP | Health & Wellbeing Support 24/7 Helplines with access to trained counsellors for support on Mental Health, Relationships, Work, Stress, Bereavement, Finances, Childcare and much more | Exclusive discounts on our holidays for you and your friends and family | Annual familiarization visit at any of our country houses for you and your family
What will you be doing
Working in our Newfield Hall Country House we provide a retreat for up to 75 guests who stay with us for guided or self-guided walking tour holidays. Your role will be preparing guest rooms and public areas, creating a comfortable and inviting atmosphere. You will be the welcoming face serving meals in our dining room and adding to the charm of our hospitality by assisting in the delivery of Afternoon Tea. Our Team Members also assist in the preparation of picnic lunches, which our guests love for their outdoor adventures. Our entire team gets involved in the heart of guest interactions, and we all work together to provide an atmosphere where guests feel cared for and attended to
About you
We would love to hear from you if you have these essential skills:
- Experience in hospitality or the willingness to learn.
- Great communication skills and deliver great customer service.
- Ability to be part of a team and flexible to work evenings and weekends.
About HF Holidays
HF Holidays are a B Corp Certified British heritage brand with over 110 years of experience organising walking holidays in the UK, Europe, and beyond. We’ve been leading the way since 1913 and offer over 260 carefully curated guided and self-guided walking tours on six continents and in 40 destinations worldwide. Run as a co-operative, we put people at the heart of everything we do and are proud to be part of a community with a shared passion for the great outdoors. Friendship, fun, fresh air, and the feelgood factor have always been our guiding principles. Our 500-strong team are based remotely, at our Head Office in Hertfordshire and across our 15 country houses located in some of the UK’s best-loved national parks and National Landscapes.
Our Application Process
To ensure a fair and unbiased evaluation process, we welcome candidates to submit their CVs without including personal identifying information, such as name, gender, age, race, religion, or any other factors that may reveal their identity. This practice aligns with our commitment to fostering equal opportunities for all applicants. If successful, you will be invited to an online / face-to-face interview with our House Manager.
Equity and Diversity
We recruit, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. HF Holidays has a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of discrimination; We are an equal opportunity employer and will not discriminate against candidates based on any of the protected characteristics set out under the Equalities Act 2010 or any other characteristic protected by law.
HF Holidays also provides reasonable adjustments to qualified individuals with disabilities in accordance with applicable laws. We are a member of the Business Disability Forum, a Disability Confident Employer and we operate the Guaranteed Interview Scheme to those candidates who meet our essential criteria. If you need to enquire about a reasonable adjustment, need assistance with completing the application process or wish to be interviewed under the Guaranteed Interview scheme, please email recruitment@hfholidays.co.uk or call us on (0) 7918 652114 where a member of our Resourcing Team will be happy to help you.
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Team Member employer: HF Holidays Limited
Contact Detail:
HF Holidays Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on HF Holidays. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your people skills! Since this role is all about hospitality, think of examples from your past experiences where you've provided great customer service. Be ready to share these stories during your interview to demonstrate your ability to create a welcoming atmosphere.
✨Tip Number 3
Be flexible and show your teamwork spirit! Highlight your willingness to work evenings and weekends, as well as your ability to collaborate with others. This will show that you're ready to jump in and contribute to the team dynamic at Newfield Hall.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join the HF Holidays family. Don’t miss out on this opportunity!
We think you need these skills to ace Team Member
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your skills. A touch of warmth and enthusiasm can make a big difference.
Tailor Your CV: Make sure to tailor your CV to highlight your experience in hospitality or any relevant skills. We love seeing how your background aligns with our values and the role of a Team Member.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you a great fit for our team at Newfield Hall.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen on joining our community at HF Holidays.
How to prepare for a job interview at HF Holidays Limited
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Team Member at Newfield Hall involves. Familiarise yourself with the tasks like preparing guest rooms, serving meals, and creating a welcoming atmosphere. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your People Skills
Since this role is all about hospitality, be ready to demonstrate your communication skills. Think of examples where you've provided great customer service or worked well in a team. This will highlight your ability to connect with guests and contribute positively to the team environment.
✨Flexibility is Key
The job requires working evenings and weekends, so be prepared to discuss your availability. Show that you're flexible and willing to adapt to the needs of the team. This can set you apart from other candidates who may not be as open to varied schedules.
✨Embrace the Company Culture
HF Holidays values community and a love for the outdoors. Share your passion for nature or any relevant experiences that align with their ethos. This will demonstrate that you’re not just looking for a job, but that you genuinely want to be part of their mission and culture.