At a Glance
- Tasks: Manage a stunning country house, ensuring exceptional guest experiences and culinary excellence.
- Company: Join HF Holidays, a co-operative with over 112 years of history in outdoor adventures.
- Benefits: Enjoy free accommodation, meals, 33 days holiday, and exclusive discounts.
- Other info: Flexible hours and opportunities for personal and professional growth.
- Why this job: Be part of a team that creates memorable experiences in beautiful surroundings.
- Qualifications: Experience in hospitality management and a passion for guest service.
The predicted salary is between 33644 - 33644 £ per year.
Location: Thorns Hall, Cautley Road, Sedbergh, Cumbria, LA10 5LE
Contract: Permanent, Full Time
Salary: £33,644 per annum
Live in: Free live in accommodation inclusive of all bills, 3 meals per day, Laundry & Free Wifi
Job Benefits:
- 33 Days Holiday pro rata inclusive of bank holidays
- Pension Contributions
- Volunteer Day
- Group Life Assurance
- Cinema Discounts
- Online Shopping Discounts
- Cycle to work Scheme
- Discounted Gym Membership
- Virtual GP
- Health & Wellbeing Support
- 24/7 Helplines with access to trained counsellors for support
- Exclusive discounts on our holidays for you, your friends and family
- Annual familiarization visit at any of our country houses
About the role:
Our Thorns Hall Country House has 25 bedrooms, providing a serene retreat for up to 45 guests embarking on guided or self‑guided tour holidays. As the Country House Manager, your role revolves around delivering an exceptional standard of guest service. Your responsibilities span various domains:
- Guest Service Excellence: Elevate guest experiences by overseeing every aspect of guest service.
- Kitchen Management: Take charge of the culinary experience, managing chefs to consistently deliver exceptional food quality within the established budgetary framework.
- Front of House Management: Lead the front of house team, ensuring pristine conditions in all bedrooms and public areas.
- Property Maintenance and Appearance: Collaborate with Maintenance and properties team to monitor, report, and address internal and external repairs and property defects.
- Team Development & Culture: Foster a culture of teamwork and harmony, recognising the crucial role it plays in the overall success of our house.
- Centralised Support: Work with our central support teams including HR, Health & Safety, Finance and Sales.
As an experienced Operations Manager your role encapsulates not just management but a commitment to creating an environment where every detail reflects the values of our Society and as a co‑operative, where members are genuinely looked after.
What are we looking for?
We would love to hear from you if you have these essential skills:
- A commercial background in the Tourism or Hospitality industry. We are keen to hear from Hotel Managers, Country House Managers, Hotel General Managers or Hospitality Managers, who can showcase a track record of successful operational management within a hotel, country house, or similar establishment.
- Given the nature of our industry, flexibility is key. The role necessitates adaptability to varied working hours, particularly during evenings and weekends.
About HF Holidays:
As Britain's only walking holiday co‑operative, we are committed to creating meaningful connections through shared experiences in the great outdoors. With 112 years of history, we bring like‑minded people together through more than 260 carefully crafted walking and activity holidays in the UK, Europe, and beyond. We also own and manage 16 characterful country houses in the heart of the UK’s best‑liked national parks landscapes. Supported by our 500 strong team who are based both remotely and at our Head Office in Hertfordshire as well as our Houses.
Applying:
We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.
Country House Manager in Sedbergh employer: HF Holidays Limited
HF Holidays Limited is an exceptional employer, offering a vibrant work culture that values teamwork and customer satisfaction. Located in Borehamwood, the company provides ample opportunities for employee growth and development, alongside a competitive salary and generous benefits such as 33 days of annual leave and exclusive discounts. Join us to create unforgettable experiences for our guests while enjoying a supportive and dynamic work environment.
StudySmarter Expert Advice🤫
We think this is how you could land Country House Manager in Sedbergh
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like HF Holidays Limited. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to HF Holidays Limited
Don't be shy about reaching out to HF Holidays Limited directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Country House Manager in Sedbergh
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about HF Holidays Limited and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at HF Holidays Limited
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
