At a Glance
- Tasks: Prepare guest rooms, serve meals, and create a welcoming atmosphere for our guests.
- Company: Join HF Holidays, a B Corp Certified brand with over 110 years of experience.
- Benefits: Enjoy competitive pay, tips, discounts, and health support, plus 28 days holiday pro rata.
- Other info: Flexible hours, including evenings and weekends, in a supportive and inclusive environment.
- Why this job: Be part of a fun team that shares a passion for the great outdoors and hospitality.
- Qualifications: Experience in hospitality is a plus, but a willingness to learn is essential.
Location: Monk Coniston, Coniston, Cumbria, LA21 8AQ
Salary: £12.71per hour
Please Note - This is a Live Out role
Employee Benefits: Equal share of tips paid monthly | Free Uniform | 28 Days Holiday pro rata inclusive of bank holidays | Pension Contributions | Volunteer Day | Group Life Assurance | Cinema Discounts | Online Shopping Discounts | Cycle to work Scheme | Discounted Gym Membership | Virtual GP | Health & Wellbeing Support 24/7 Helplines with access to trained counsellors for support| Exclusive discounts on our holidays for you, your friends and family | Annual familiarization visit at any of our country houses for you and your family
What will you be doing:
Working in our Monk Coniston Country House we provide a retreat for up to 52 guests who stay with us for guided or self-guided walking tour holidays. Your role will be preparing guest rooms and public areas, creating a comfortable and inviting atmosphere. You will be the welcoming face serving meals in our dining room and adding to the charm of our hospitality by assisting in the delivery of Afternoon Tea. Our Team Members also assist in the preparation of picnic lunches, which our guests love for their outdoor adventures. Our entire team gets involved in the heart of guest interactions, and we all work together to provide an atmosphere where guests feel cared for and attended to
About you:
We would love to hear from you if you have these essential skills:
- Experience in hospitality or the willingness to learn.
- Great communication skills and deliver great customer service.
- Ability to be part of a team and flexible to work evenings and weekends.
About HF Holidays:
As Britain's only walking holiday co-operative, we are committed to creating meaningful connections through shared experiences in the great outdoors.
With 112 years of history, we bring like-minded people together through more than 260 carefully crafted walking and activity holidays in the UK, Europe, and beyond. We also own and manage 16 characterful country houses in the heart of the UK’s best-loved national parks landscapes.
Applying:
We welcome applications from people of all backgrounds and are a Disability Confident employer. If you need any support or reasonable adjustments during the application or interview process, please contact us at recruitment@hfholidays.co.uk
Part Time Team Member employer: HF Holidays Limited
HF Holidays is an exceptional employer, offering a vibrant work culture that prioritises teamwork and guest satisfaction in the beautiful setting of Abingworth Hall. With a range of employee benefits including generous holiday allowances, health and wellbeing support, and exclusive discounts on holidays, we foster an environment where staff can thrive and grow while sharing their passion for the great outdoors.
StudySmarter Expert Advice🤫
We think this is how you could land Part Time Team Member
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on HF Holidays. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your people skills! Since you'll be working closely with guests, brush up on your communication and customer service skills. Think about examples from your past experiences where you've gone above and beyond for someone – this will impress during your chat!
✨Tip Number 3
Be flexible and show your enthusiasm! The role requires evening and weekend work, so be ready to discuss your availability. Let them know you're excited about the opportunity to contribute to their guest experience – a positive attitude goes a long way!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're tech-savvy and keen to join the HF Holidays family. Don’t forget to follow up after your application – a little nudge can make a big difference!
We think you need these skills to ace Part Time Team Member
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your skills. A touch of warmth and enthusiasm can make a big difference.
Tailor Your CV:Make sure to tailor your CV to highlight your experience in hospitality or any relevant skills. We love seeing how your background aligns with our values and the role of a Team Member.
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great fit for our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen on joining our community at HF Holidays.
How to prepare for a job interview at HF Holidays Limited
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Team Member at HF Holidays entails. Familiarise yourself with their hospitality standards and the specific tasks you'll be doing, like preparing guest rooms and serving meals. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role is all about creating a welcoming atmosphere for guests, think of examples from your past experiences where you've delivered excellent customer service. Whether it's a previous job or a volunteer position, be ready to share how you made someone's day better. This will demonstrate your ability to connect with guests.
✨Emphasise Teamwork and Flexibility
The job requires working as part of a team and being flexible with hours. Prepare to discuss times when you've successfully collaborated with others or adapted to changing situations. Highlighting your teamwork skills will show that you're a good fit for their cooperative culture.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, what a typical day looks like, or how they support staff development. This not only shows your interest but also helps you gauge if the company aligns with your values and expectations.
