COUNTRY HOUSE MANAGER
Location:Derwent Bank, Portinscale, Keswick, Cumbria, CA12 5TY
Contract: Permanent, Full Time
Salary: £37,132per annum
Live in: Free live in accommodation including all bills
Job Benefits:
- 33 Days Holiday pro rata inclusive of bank holidays
- Pension Contributions
- Volunteer Day
- Group Life Assurance
- Cinema Discounts
- Online Shopping Discounts
- Cycle to work Scheme
- Discounted Gym Membership
- Virtual GP
- Health & Wellbeing Support 24/7 Helplines
- Exclusive discounts on our holidays for you, your friends and family
- Annual familiarization visit at any of our country houses
About the role:
Ou r Derwent Bankcou ntry house has 44bedrooms, providing a serene retreat for up to 66guests embarking on guided or self-guided tour holidays. As the Country House Manager, your role revolves around delivering an exceptional standard of guestservice. Your responsibilities span various domains:
- Guest Service Excellence: Elevate guest experiences by overseeing every aspect of guestservice.
- Kitchen Management: Take charge of the culinary experience, managing chefs to consistently deliver exceptional food quality within the established budgetary framework
- Front of House Management: Lead the front of house team, ensuring pristine conditions in all bedrooms and public areas
- Property Maintenance and Appearance: Collaborate with Maintenanceandproperties teamto monitor, report, and address internal and external repairs and property defects.
- TeamDevelopment & Culture:Foster a culture of teamwork and harmony, recognising the crucial role it plays in the overall success of our house
- Centralised Support: Work with ourcentral support teams including HR,Health & Safety, Finance and Sales
As an experienced Operations Manager your role encapsulates not just management but a commitment to creating an environment whereevery detail reflects the values of our Society and as a co-operative, where members are genuinely looked after.
What are we looking for?
We would love to hear from you if you have these essential skills:
- A commercial background in the Tourism or Hospitality industry. We are keen to hear from Hotel Managers, Country House Managers, Hotel General Managers or Hospitality Managers, who can showcase a track record of successful operational management within a hotel, country house, or similar establishment.
- Given the nature of our industry, flexibility is key. The role necessitates adaptability to varied working hours, particularly during evenings and weekends
About HF Holidays:
As Britain's only walking holidayco-operative, we are committed to creating meaningful connections through shared experiences in the great outdoors.
With 112 years of history, we bring like-minded people together through more than 260 carefully crafted walking and activity holidays in the UK, Europe, and beyond. We also own and manage16 characterful country housesin the heart of the UK’s best-loved national parks landscapes. Supported by our 500 strong team who are based both remotely and at our Head Office in Hertfordshire as well as our Houses.
We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.
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Country House Manager in Keswick employer: HF Holidays Limited
HF Holidays Limited is an exceptional employer, offering a vibrant work culture that values teamwork and customer satisfaction. Located in Borehamwood, the company provides ample opportunities for employee growth and development, alongside a competitive salary and generous benefits such as 33 days of annual leave and exclusive discounts. Join us to create unforgettable experiences for our guests while enjoying a supportive and dynamic work environment.
