At a Glance
- Tasks: Prepare guest rooms, serve meals, and create a welcoming atmosphere for our guests.
- Company: Join HF Holidays, a B Corp Certified brand with over 110 years of experience.
- Benefits: Enjoy competitive pay, free accommodation, meals, and amazing discounts on holidays.
- Why this job: Be part of a fun team in stunning locations while making guests feel at home.
- Qualifications: Hospitality experience is a plus, but a willingness to learn and great communication skills are essential.
- Other info: Flexible hours, opportunities for growth, and a chance to work in beautiful national parks.
The predicted salary is between 25000 - 30000 £ per year.
Location: Alltshellach, Onich, Fort William, Invernesshire, PH33 6SA
Contract: Full time – Seasonal
Salary: £12.67 per hour
Reporting to: CountryHouse Manager
Live in: Live in accommodation available inclusive of all bills, 3 meals per day, Laundry & Free Wifi
Employee Benefits:
- Equal share of tips paid monthly
- Free Uniform
- 28 Days Holiday pro rata inclusive of bank holidays
- Pension Contributions
- Volunteer Day
- Group Life Assurance
- Cinema Discounts
- Online Shopping Discounts
- Cycle to work Scheme
- Discounted Gym Membership
- Virtual GP
- Health & Wellbeing Support 24/7 Helplines with access to trained counsellors for support
- Exclusive discounts on our holidays for you, your friends and family
- Annual familiarization visit at any of our country houses for you and your family
What will you be doing:
Working in our Glen Coe Country House we provide a retreat for up to 59 guests who stay with us for guided or self‑guided walking tour holidays. Your role will be preparing guest rooms and public areas, creating a comfortable and inviting atmosphere. You will be the welcoming face serving meals in our dining room and adding to the charm of our hospitality by assisting in the delivery of Afternoon Tea. Our Team Members also assist in the preparation of picnic lunches, which our guests love for their outdoor adventures. Our entire team gets involved in the heart of guest interactions, and we all work together to provide an atmosphere where guests feel cared for and attended to.
About you:
We would love to hear from you if you have these essential skills:
- Experience in hospitality or the willingness to learn.
- Great communication skills and deliver great customer service.
- Ability to be part of a team and flexible to work evenings and weekends.
About HF Holidays:
HF Holidays are a B Corp Certified British heritage brand with over 110 years of experience organising walking holidays in the UK, Europe, and beyond. We’ve been leading the way since 1913 and offer over 260 carefully curated guided and self‑guided walking tours on six continents and in 40 destinations worldwide. Run as a co‑operative, we put people at the heart of everything we do and are proud to be part of a community with a shared passion for the great outdoors. Friendship, fun, fresh air, and the feelgood factor have always been our guiding principles. Our 500‑strong team are based remotely, at our Head Office in Hertfordshire and across our 16 country houses located in some of the UK’s best‑loved national parks and National Landscapes.
Our Application Process:
To ensure a fair and unbiased evaluation process, we welcome candidates to submit their CVs without including personal identifying information, such as name, gender, age, race, religion, or any other factors that may reveal their identity. This practice aligns with our commitment to fostering equal opportunities for all applicants. If successful, you will be invited to an online / face‑to‑face interview with our House Manager.
Team Member in Inverness employer: HF Holidays Limited
Contact Detail:
HF Holidays Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member in Inverness
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on HF Holidays. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the role of a Team Member, especially in hospitality. The more comfortable you are, the better you'll come across!
✨Tip Number 3
Show off your personality! When you’re in the interview, let your passion for customer service shine through. Share stories about times you've gone above and beyond for guests or worked well in a team. They want to see the real you!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Team Member in Inverness
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for hospitality and the outdoors. A bit of enthusiasm goes a long way!
Tailor Your CV: Make sure to tailor your CV to highlight any relevant experience in hospitality or customer service. Even if you’re new to the field, showcase your willingness to learn and adapt – we love that!
Keep It Clear and Concise: We appreciate clarity, so keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to read and find the key information about your skills and experiences.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our amazing team culture there.
How to prepare for a job interview at HF Holidays Limited
✨Know the Company
Before your interview, take some time to research HF Holidays. Understand their values, mission, and what makes them unique in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Hospitality Skills
Since the role is all about creating a welcoming atmosphere for guests, think of specific examples from your past experiences where you provided excellent customer service or worked well in a team. Be ready to share these stories during the interview to demonstrate your suitability for the position.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and what a typical day looks like at the Glen Coe Country House. This shows that you’re engaged and eager to learn more about how you can contribute to their mission.
✨Be Flexible and Positive
The job requires flexibility, especially with working evenings and weekends. During the interview, express your willingness to adapt and your enthusiasm for the role. A positive attitude can go a long way in making a great impression!