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- Tasks: Manage a stunning country house, ensuring exceptional guest experiences and culinary excellence.
- Company: Join HF Holidays, a B Corp Certified brand with over 110 years of heritage.
- Benefits: Enjoy free accommodation, meals, 33 days holiday, and exclusive discounts.
- Why this job: Be part of a passionate team creating memorable experiences in beautiful locations.
- Qualifications: Experience in hospitality management and a flexible approach to working hours.
- Other info: Great career growth opportunities in a supportive and dynamic environment.
The predicted salary is between 30000 - 40000 £ per year.
Location: Alltshellach, Onich, Fort William, Invernesshire, PH33 6SA
Contract: Permanent - Full Time
Salary: £35,334 per year
Live in: Free live in accommodation inclusive of all bills, 3 meals per day, Laundry & Free Wifi
Job Benefits:
- 33 Days Holiday pro-rata inclusive of bank holidays
- Pension Contributions
- Volunteer Day
- Group Life Assurance
- Cinema Discounts
- Online Shopping Discounts
- Cycle to work Scheme
- Discounted Gym Membership
- Virtual GP
- Health & Wellbeing Support
- 24/7 Helplines with access to trained counsellors for support
- Exclusive discounts on our holidays for you, your friends and family
- Annual familiarization visit at any of our country houses
About the role
Our Alltshellach country house has 42 bedrooms, providing a serene retreat for up to 59 guests embarking on guided or self‑guided tour holidays. As the Country House Manager, your role revolves around delivering an exceptional standard of guest service. Your responsibilities span various domains:
- Guest Service Excellence: Elevate guest experiences by overseeing every aspect of guest service.
- Kitchen Management: Take charge of the culinary experience, managing chefs to consistently deliver exceptional food quality within the established budgetary framework.
- Front of House Management: Lead the front of house team, ensuring pristine conditions in all bedrooms and public areas.
- Property Maintenance and Appearance: Collaborate with Maintenance and properties team to monitor, report, and address internal and external repairs and property defects.
- Team Development & Culture: Foster a culture of teamwork and harmony, recognising its crucial role in the overall success of our house.
- Centralised Support: Work with our central support teams including HR, Health & Safety, Finance and Sales.
As an experienced Operations Manager your role encapsulates not just management but a commitment to creating an environment where every detail reflects the values of our Society as a co‑operative, where members are genuinely looked after.
What are we looking for
We would love to hear from you if you have these essential skills:
- A commercial background in the Tourism or Hospitality industry.
- We are keen to hear from Hotel Managers, Country House Managers, Hotel General Managers or Hospitality Managers, who can showcase a track record of successful operational management within a hotel, country house, or similar establishment.
- Given the nature of our industry, flexibility is key. The role necessitates adaptability to varied working hours, particularly during evenings and weekends.
About HF Holidays
HF Holidays are a B Corp Certified British heritage brand with over 110 years of experience organising walking holidays in the UK, Europe, and beyond. We’ve been leading the way since 1913 and offer over 260 carefully curated guided and self‑guided walking tours on six continents and in 40 destinations worldwide. Our 500‑strong team are based remotely, at our Head Office in Hertfordshire and across our 16 country houses located in some of the UK’s best‑loved national parks and National Landscapes.
Country House Manager employer: HF Holidays Limited
Contact Detail:
HF Holidays Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Country House Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Country House Manager role. You never know who might have the inside scoop on an opportunity that’s not even advertised yet!
✨Tip Number 2
Get social! Follow HF Holidays on social media and engage with their posts. This not only shows your interest but can also help you connect with current employees who might share insights or tips about the application process.
✨Tip Number 3
Prepare for the interview by researching common questions for hospitality management roles. Think about how your experience aligns with the responsibilities of a Country House Manager, especially in guest service excellence and team development.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of our team at HF Holidays.
We think you need these skills to ace Country House Manager
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your commitment to guest service and how you've gone above and beyond in previous roles.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Country House Manager position. Use keywords from the job description to demonstrate that you understand what we're looking for and how your skills align with our needs.
Highlight Your Leadership Skills: As a Country House Manager, you'll be leading a team, so it's crucial to showcase your leadership experience. Include examples of how you've developed teams and fostered a positive work culture in your previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. This way, your application will go straight to us, and we can review it promptly. Plus, it shows you're keen on joining our team at HF Holidays!
How to prepare for a job interview at HF Holidays Limited
✨Know Your Stuff
Before the interview, dive deep into the company’s values and mission. Understand what makes HF Holidays tick, especially their commitment to guest service excellence and teamwork. This will help you align your answers with their expectations.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your operational management skills in hospitality. Whether it’s a successful kitchen management initiative or a time you improved guest satisfaction, be ready to share these stories.
✨Demonstrate Flexibility
Since the role requires adaptability to varied working hours, be prepared to discuss how you’ve successfully managed flexible schedules in the past. Share instances where you went above and beyond during busy periods or special events.
✨Ask Thoughtful Questions
At the end of the interview, have a few insightful questions ready. Inquire about the team culture, ongoing training opportunities, or how they measure guest satisfaction. This shows your genuine interest in the role and the company.
