At a Glance
- Tasks: Join our team to create a welcoming atmosphere for guests at our beautiful country house.
- Company: HF Holidays is a B Corp Certified brand with over 110 years of experience in walking holidays.
- Benefits: Enjoy tips, free uniform, holiday pay, gym discounts, and 24/7 health support.
- Other info: We promote equity and diversity, ensuring a fair application process for all candidates.
- Why this job: Be part of a passionate team that values friendship, fun, and the great outdoors.
- Qualifications: Experience in hospitality is a plus, but a willingness to learn and great communication skills are essential.
Location: Nythfa House, Brecon, Powys, LD3 7NN
Contract: Part time – Seasonal
Salary: £12.21 per hour
Reporting to: Country House Manager
Other: Please note this is a Live Out role
Employee Benefits:
- Equal share of tips paid monthly
- Free Uniform
- 28 Days Holiday pro rata inclusive of bank holidays
- Pension Contributions
- Volunteer Day
- Group Life Assurance
- Cinema Discounts
- Online Shopping Discounts
- Cycle to work Scheme
- Discounted Gym Membership
- Virtual GP
- Health & Wellbeing Support 24/7 Helplines with access to trained counsellors for support on Mental Health, Relationships, Work, Stress, Bereavement, Finances, Childcare and much more
- Exclusive discounts on our holidays for you, your friends and family
- Annual familiarization visit at any of our country houses for you and your family
What will you be doing:
Working in our Nythfa Country House we provide a retreat for up to 43 guests who stay with us for guided or self-guided walking tour holidays. Your role will be preparing guest rooms and public areas, creating a comfortable and inviting atmosphere. You will be the welcoming face serving meals in our dining room and adding to the charm of our hospitality by assisting in the delivery of Afternoon Tea. Our Team Members also assist in the preparation of picnic lunches, which our guests love for their outdoor adventures. Our entire team gets involved in the heart of guest interactions, and we all work together to provide an atmosphere where guests feel cared for and attended to.
About you:
We would love to hear from you if you have these essential skills:
- Experience in hospitality or the willingness to learn.
- Great communication skills and deliver great customer service.
- Ability to be part of a team and flexible to work evenings and weekends.
About HF Holidays:
HF Holidays are a B Corp Certified British heritage brand with over 110 years of experience organising walking holidays in the UK, Europe, and beyond. We’ve been leading the way since 1913 and offer over 260 carefully curated guided and self-guided walking tours on six continents and in 40 destinations worldwide. Run as a co-operative, we put people at the heart of everything we do and are proud to be part of a community with a shared passion for the great outdoors. Friendship, fun, fresh air, and the feelgood factor have always been our guiding principles. Our 500-strong team are based remotely, at our Head Office in Hertfordshire and across our 15 country houses located in some of the UK’s best-loved national parks and National Landscapes.
Our Application Process:
To ensure a fair and unbiased evaluation process, we welcome candidates to submit their CVs without including personal identifying information, such as name, gender, age, race, religion, or any other factors that may reveal their identity. This practice aligns with our commitment to fostering equal opportunities for all applicants. If successful, you will be invited to an online / face-to-face interview with our House Manager.
Equity and Diversity:
We recruit, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. HF Holidays has a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of discrimination; We are an equal opportunity employer and will not discriminate against candidates based on any of the protected characteristics set out under the Equalities Act 2010 or any other characteristic protected by law. HF Holidays also provides reasonable adjustments to qualified individuals with disabilities in accordance with applicable laws. We are a member of the Business Disability Forum, a Disability Confident Employer and we operate the Guaranteed Interview Scheme to those candidates who meet our essential criteria. If you need to enquire about a reasonable adjustment, need assistance with completing the application process or wish to be interviewed under the Guaranteed Interview scheme, please email recruitment@hfholidays.co.uk or call us on (0) 7918 652114 where a member of our Resourcing Team will be happy to help you.
Part Time Team Member in Brecon employer: HF Holidays Limited
HF Holidays Limited is an exceptional employer, offering a vibrant work culture that values teamwork and customer satisfaction. Located in Borehamwood, the company provides ample opportunities for employee growth and development, alongside a competitive salary and generous benefits such as 33 days of annual leave and exclusive discounts. Join us to create unforgettable experiences for our guests while enjoying a supportive and dynamic work environment.
StudySmarter Expert Advice🤫
We think this is how you could land Part Time Team Member in Brecon
✨Tip Number 1
Familiarise yourself with the values and mission of HF Holidays. Understanding their commitment to hospitality and the great outdoors will help you align your responses during the interview, showcasing your enthusiasm for their ethos.
✨Tip Number 2
Highlight any previous experience in hospitality or customer service during your conversations. Even if it's informal, sharing specific examples of how you've provided excellent service can set you apart from other candidates.
✨Tip Number 3
Demonstrate your teamwork skills by discussing past experiences where you collaborated effectively with others. This role requires flexibility and a team-oriented mindset, so showing that you thrive in such environments is key.
✨Tip Number 4
Prepare thoughtful questions about the role and the company culture to ask during your interview. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
We think you need these skills to ace Part Time Team Member in Brecon
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights any relevant experience in hospitality or customer service. Emphasise your communication skills and ability to work as part of a team, as these are essential for the role.
Craft a Strong Cover Letter:Write a cover letter that reflects your passion for hospitality and your willingness to learn. Mention specific examples of how you can contribute to creating a welcoming atmosphere for guests.
Follow Application Guidelines:Ensure you submit your application without personal identifying information, as requested by HF Holidays. This helps maintain a fair evaluation process.
Prepare for the Interview:If selected for an interview, be ready to discuss your experiences and how they relate to the role. Think about scenarios where you've demonstrated great customer service or teamwork.
How to prepare for a job interview at HF Holidays Limited
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share any relevant experiences or stories that highlight your love for providing excellent customer service and creating memorable guest experiences.
✨Demonstrate Team Spirit
Since teamwork is crucial in this role, be prepared to discuss examples of how you've successfully worked as part of a team in the past. Highlight your flexibility and willingness to support your colleagues, especially during busy times.
✨Prepare for Customer Service Scenarios
Think about common customer service situations you might encounter in a hospitality setting. Be ready to explain how you would handle various scenarios, such as dealing with a guest complaint or ensuring a guest feels welcomed and comfortable.
✨Ask Thoughtful Questions
At the end of the interview, take the opportunity to ask insightful questions about the role, the team, or the company culture. This shows your genuine interest in the position and helps you determine if it's the right fit for you.
