At a Glance
- Tasks: Support product administration and collaborate with teams to ensure smooth operations.
- Company: Join HF Holidays, a B Corp Certified brand with over 110 years of experience.
- Benefits: Enjoy 33 days holiday, pension contributions, discounts, and health support.
- Why this job: Be part of a passionate team that loves travel and the great outdoors.
- Qualifications: Strong data entry skills, IT proficiency, and excellent communication abilities.
- Other info: Flexible working hours and opportunities for personal growth in a dynamic environment.
The predicted salary is between 20800 - 31200 £ per year.
Location: Borehamwood / Hybrid
Contract: 12 month Fixed Term Contract – 30 hours per week
Salary: £26,000 pro rata
Job Benefits:
- 33 Days Holiday pro rata inclusive of bank holidays
- Pension Contributions
- Volunteer Day
- Group Life Assurance
- Cinema Discounts
- Online Shopping Discounts
- Cycle to work Scheme
- Discounted Gym Membership
- Virtual GP
- Health & Wellbeing Support 24/7 Helplines with access to trained counsellors for support
- Exclusive discounts on our holidays for you, your friends and family
- Annual familiarization visit at any of our country houses for you and your family
About the Role:
The Product Administrator works closely with suppliers to gather hotel and tour information, request updates to basic tour packages, and provide updated sales figures, room lists and transport manifests. They collaborate and coordinate with various teams to ensure smooth operations. The role requires strong teamwork and collaboration with departments such as Aviation, Product Managers, Product Operations, Commercial, and Call Centre.
The role’s responsibilities include (but are not limited to):
- Loading all product into the reservations platform in line with launch of Marketing campaigns. Includes costs, prices, discounts, promos, leader accommodation and management of ongoing changes.
- Managing ongoing changes to stock/tours - additions, cancellations, amends – on the reservations platform (Tigerbay) and updating suppliers.
- Supporting pricing analysts to implement changes to pricing and offers to improve sales and revenue opportunities. Includes testing new promo codes, actioning free room upgrades and amending under occupancy supplements.
- Contacting suppliers to obtain quotes and provide them with room lists, transfer lists, passport manifests and sales updates.
- Ensuring guests are charged appropriately for all contract variations.
- Procuring and collating information from suppliers regarding facilities and tour details for our Tour Briefs.
- Tracking contract returns, highlighting any concerns/variations/non returns to the Product Admin Manager.
- Maintaining systems that track and monitor all contracts and provide regular oversight to the wider team of requested amends.
- Providing Tour leaders with relevant manifests.
- Building and maintaining excellent relationships with all suppliers.
- Maintaining accurate records in all systems.
- Supporting the wider Product Team with any other tasks as required.
What are we looking for?
We would love to hear from you if you have these essential skills:
- Experience of data entry and a keen eye for detail
- Strong IT skills - knowledge of excel is desirable
- Excellent people skills, particularly for communicating with guests, external suppliers and walk leaders and Tour Managers
- Passion and enthusiasm for travel
- Work with others as part of a team and form strong trusting relationships with suppliers and volunteer leaders
- A ‘can do’ attitude and flexible approach
- Ability to work to tight deadlines and reply quickly to issues as they arise
About HF Holidays:
HF Holidays are a B Corp Certified British heritage brand with over 110 years of experience organising walking holidays in the UK, Europe, and beyond. We’ve been leading the way since 1913 and offer over 260 carefully curated guided and self‑guided walking tours on six continents and in 40 destinations worldwide. Run as a co‑operative, we put people at the heart of everything we do and are proud to be part of a community with a shared passion for the great outdoors. Friendship, fun, fresh air, and the feel‑good factor have always been our guiding principles. Our 500‑strong team are based remotely, at our Head Office in Hertfordshire and across our 16 country houses located in some of the UK’s best‑loved national parks and national landscapes.
Product Administration Executive in Borehamwood employer: HF Holidays Limited
Contact Detail:
HF Holidays Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Administration Executive in Borehamwood
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand HF Holidays' values and how they align with your passion for travel. This will help you stand out and show that you're genuinely interested in being part of the team.
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. Use the STAR method (Situation, Task, Action, Result) to structure your answers, especially when discussing teamwork and problem-solving skills.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Product Administration Executive in Borehamwood
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Product Administration Executive role. Highlight your data entry experience and any relevant IT skills, especially with Excel. We want to see how your background fits with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for travel and how you can contribute to our team. Don’t forget to mention your teamwork skills and how you build relationships with suppliers.
Show Off Your Attention to Detail: In this role, attention to detail is key. Use your application to demonstrate how you've successfully managed data or projects in the past. We love seeing examples of your keen eye for detail!
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s super easy, and you’ll be able to keep track of your application status. Plus, we can’t wait to hear from you!
How to prepare for a job interview at HF Holidays Limited
✨Know Your Product Inside Out
Before the interview, make sure you understand the role of a Product Administration Executive. Familiarise yourself with HF Holidays' offerings, especially their tours and packages. This will help you answer questions confidently and show your enthusiasm for travel.
✨Showcase Your Teamwork Skills
Since this role involves collaboration with various teams, be prepared to discuss your experience working in a team environment. Share specific examples of how you've built strong relationships with colleagues or suppliers, and how that contributed to successful outcomes.
✨Demonstrate Your Attention to Detail
As data entry is a key part of this job, highlight your keen eye for detail during the interview. You could mention any past experiences where accuracy was crucial, and how you ensured that all information was correct and up-to-date.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to work under pressure. Think of scenarios where you had to manage tight deadlines or resolve issues quickly. Practising these responses will help you feel more confident and ready to impress.