At a Glance
- Tasks: Deliver and configure bespoke software solutions while providing top-notch customer support.
- Company: Join Heywood, a market leader in innovative software solutions with a collaborative culture.
- Benefits: Enjoy hybrid working, competitive salary, regular socials, and opportunities for professional growth.
- Other info: Be part of a diverse team that values innovation and continuous learning.
- Why this job: Tackle complex business challenges and make a real impact with your coding skills.
- Qualifications: Experience in SQL, dynamic scripting languages, and project management is essential.
The predicted salary is between 40000 - 50000 £ per year.
A team player who can work well with other consultants and project managers to deliver first class consultancy solutions and software solutions to customers on time and to budget. A self-starter with combined passions of delivering strong customer service and technological innovation. Excited for the opportunity to be presented with complex business problems and writing code to develop bespoke software solutions to accommodate varying customer requirements. Willing to go above and beyond for your customers, delivering implementation projects to the highest standard.
The role involves delivering and configuring software solutions for our customers, providing UAT support, writing ad-hoc scripts, building bespoke interfaces, ensuring processes and documentation are updated and using a variety of technical skills to deliver strong professional service to customers. You will provide training both internally and externally and perform testing on Heywood’s new product modules as required. Additionally, you will provide third line support to our Service Desk team on an ad hoc basis.
You will have:
- A track record of managing multiple projects simultaneously to meet customer deadlines.
- Skills to build strong relationships with customers.
- Advanced SQL coding skills (any version, but we use Oracle).
- Experience coding in at least one dynamic scripting language (e.g., Python, Node JS, PowerShell or Apache Groovy).
- Business reporting intelligence experience (using tools like BIRT, Tableau or Power BI).
- Knowledge of REST APIs and standard HTTP methods and data migration; either using in-house tools or scripting migrations.
- Experience using SFTP servers to transfer data extracts for migrations.
- Proven background of tracking spend on projects against agreed budgets, producing project documentation for customer sign-off and presenting at user groups, webinars and testing parties.
- Some experience within third line support, testing and customer training.
About us: Heywood combines a passion for software with Agile methodologies to create modern software and data solutions and services for businesses, pension providers and third parties that help transform how their members and customers manage their lifelong financial journeys. Working for an expanding established market leader, you will have a real voice to influence our evolution. Continued learning and progression is ingrained in our daily life, encouraged through a variety of forums from e-learning subscriptions and a bi-monthly down-tools day (“Hive Day”) and communities of practice for learning and experimentation. Our open culture encourages wide participation and innovation. We also reward our hard work through regular socials, organised by our people. Social events include fiercely competitive bake-offs, Pride month office parties, sporting events, games nights and much more! We are committed to a hybrid working model, combining remote and office-based working.
EDI statement: As an equal opportunities’ employer, Heywood is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Heywood.
Implementation Consultant employer: Heywood
Heywood is an exceptional employer that fosters a vibrant work culture where innovation and collaboration thrive. With a strong commitment to employee growth through continuous learning opportunities, including e-learning subscriptions and community practice forums, we empower our team to excel in their roles. Our hybrid working model, combined with regular social events and a focus on inclusivity, makes Heywood a rewarding place to build a meaningful career as an Implementation Consultant.
StudySmarter Expert Advice🤫
We think this is how you could land Implementation Consultant
✨Tip Number 1
Network like a pro! Reach out to current or former Implementation Consultants at Heywood on LinkedIn. Ask them about their experiences and any tips they might have for you. Building connections can give you insider knowledge and maybe even a referral!
✨Tip Number 2
Show off your skills! When you get the chance, demonstrate your SQL coding prowess or any scripting languages you know during interviews. Bring examples of your work or projects you've managed to showcase how you tackle complex problems.
✨Tip Number 3
Be ready to chat about customer service! Since this role is all about delivering top-notch consultancy solutions, prepare some stories that highlight how you've gone above and beyond for customers in the past. It’ll show you’re a perfect fit for the team!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Heywood family. Let’s get you that interview!
We think you need these skills to ace Implementation Consultant
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for technology and customer service shine through. We love candidates who are excited about solving complex problems and delivering top-notch solutions!
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant skills and experiences. Mention your SQL coding skills and any experience with scripting languages, as these are key for the Implementation Consultant role.
Be Clear and Concise:Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to see your achievements and how you meet the job requirements.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Heywood
✨Know Your Tech Inside Out
Make sure you brush up on your SQL skills and any dynamic scripting languages you've used. Be ready to discuss specific projects where you've implemented these technologies, as well as how you tackled challenges. This will show your technical prowess and problem-solving abilities.
✨Showcase Your Project Management Skills
Prepare examples of how you've managed multiple projects simultaneously. Highlight your ability to meet deadlines and stay within budget. Discuss the tools you used for tracking project spend and how you ensured customer satisfaction throughout the process.
✨Demonstrate Your Customer Service Passion
Be ready to share stories that illustrate your commitment to delivering exceptional customer service. Talk about times when you went above and beyond to solve a customer's problem or improve their experience. This will resonate well with the company's focus on strong customer relationships.
✨Engage with Their Culture
Familiarise yourself with Heywood's culture and values. Mention any relevant experiences that align with their emphasis on continuous learning and innovation. Showing that you understand and appreciate their work environment can set you apart from other candidates.
