At a Glance
- Tasks: Deliver and configure software solutions while providing top-notch customer support.
- Company: Join Heywood, a market leader in innovative software solutions.
- Benefits: Enjoy hybrid working, competitive pay, and fun social events.
- Other info: Embrace continuous learning and growth in a collaborative environment.
- Why this job: Make a real impact by solving complex business problems with tech.
- Qualifications: Advanced SQL skills and experience in dynamic scripting languages required.
The predicted salary is between 40000 - 50000 £ per year.
About you
Are you a team player who can work well with other consultants and project managers to deliver first class consultancy solutions and software solutions to customers on time and to budget? A self-starter with combined passions of delivering strong customer service and technological innovation? Excited for the opportunity to be presented with complex business problems and writing code to develop bespoke software solutions to accommodate varying customer requirements? Willing to go above and beyond for your customers, delivering implementation projects to the highest standard? If so, this could be the role for you.
The role
As an Implementation Consultant, your role involves delivering and configuring software solutions for our customers, providing UAT support, writing ad-hoc scripts, building bespoke interfaces, ensuring processes and documentation are updated and using a variety of technical skills to deliver strong professional service to customers. You will provide training both internally and externally and perform testing on Heywood’s new product modules as required. Additionally, you will provide third line support to our Service Desk team on an ad hoc basis.
You will have:
- A track record of managing multiple projects simultaneously to meet customer deadlines.
- Skills to build strong relationships with customers.
- Advanced SQL coding skills (any version, but we use Oracle).
- Experience coding in at least one dynamic scripting language (e.g., Python, Node JS, PowerShell or Apache Groovy).
- Business reporting intelligence experience (using tools like BIRT, Tableau or Power BI).
- Knowledge of REST APIs and standard methods and data migration; either using in-house tools or scripting migrations.
- Experience using SFTP servers to transfer data extracts for migrations.
- Proven background of tracking spend on projects against agreed budgets, producing project documentation for customer sign-off and presenting at user groups, webinars and testing parties.
- Some experience within third line support, testing and customer training.
About us
Heywood combines a passion for software with Agile methodologies to create modern software and data solutions and services for businesses, pension providers and third parties that help transform how their members and customers manage their lifelong financial journeys. Working for an expanding established market leader, you will have a real voice to influence our evolution. Continued learning and progression is ingrained in our daily life, encouraged through a variety of forums from e-learning subscriptions and a bi-monthly down-tools day (“Hive Day”) and communities of practice for learning and experimentation. Our open culture encourages wide participation and innovation. We also reward our hard work through regular socials, organised by our people. Social events include fiercely competitive bake-offs, Pride month office parties, sporting events, games nights and much more! We are committed to a hybrid working model, combining remote and office-based working.
EDI statement
As an equal opportunities employer, Heywood is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Heywood.
Implementation Consultant in Altrincham employer: Heywood
As a Recruitment Partner with us, you'll be part of a dynamic and supportive work culture that values collaboration and innovation. We offer competitive benefits, including flexible working arrangements and opportunities for professional development, ensuring you can grow your skills in a fast-paced environment. Located in a vibrant area, our office provides a stimulating atmosphere where your contributions directly impact our talent acquisition success.
StudySmarter Expert Advice🤫
We think this is how you could land Implementation Consultant in Altrincham
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Heywood values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Heywood might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Heywood!
✨Direct Apply to Heywood
Let's not forget to apply directly through the Heywood website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Implementation Consultant in Altrincham
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Heywood.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Heywood. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Heywood
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
