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For Companies At a Glance
- Tasks: Deliver and configure software solutions while providing top-notch customer support.
- Company: Join Heywood, a market leader in innovative software solutions.
- Benefits: Enjoy hybrid working, competitive pay, and fun social events.
- Other info: Embrace continuous learning and growth in a collaborative environment.
- Why this job: Make a real impact by solving complex business problems with tech.
- Qualifications: Advanced SQL skills and experience in dynamic scripting languages required.
The predicted salary is between 40000 - 50000 ÂŁ per year.
About you
Are you a team player who can work well with other consultants and project managers to deliver first class consultancy solutions and software solutions to customers on time and to budget? A self-starter with combined passions of delivering strong customer service and technological innovation? Excited for the opportunity to be presented with complex business problems and writing code to develop bespoke software solutions to accommodate varying customer requirements? Willing to go above and beyond for your customers, delivering implementation projects to the highest standard? If so, this could be the role for you.
The role
As an Implementation Consultant, your role involves delivering and configuring software solutions for our customers, providing UAT support, writing ad-hoc scripts, building bespoke interfaces, ensuring processes and documentation are updated and using a variety of technical skills to deliver strong professional service to customers. You will provide training both internally and externally and perform testing on Heywood’s new product modules as required. Additionally, you will provide third line support to our Service Desk team on an ad hoc basis.
You will have:
- A track record of managing multiple projects simultaneously to meet customer deadlines.
- Skills to build strong relationships with customers.
- Advanced SQL coding skills (any version, but we use Oracle).
- Experience coding in at least one dynamic scripting language (e.g., Python, Node JS, PowerShell or Apache Groovy).
- Business reporting intelligence experience (using tools like BIRT, Tableau or Power BI).
- Knowledge of REST APIs and standard methods and data migration; either using in-house tools or scripting migrations.
- Experience using SFTP servers to transfer data extracts for migrations.
- Proven background of tracking spend on projects against agreed budgets, producing project documentation for customer sign-off and presenting at user groups, webinars and testing parties.
- Some experience within third line support, testing and customer training.
About us
Heywood combines a passion for software with Agile methodologies to create modern software and data solutions and services for businesses, pension providers and third parties that help transform how their members and customers manage their lifelong financial journeys. Working for an expanding established market leader, you will have a real voice to influence our evolution. Continued learning and progression is ingrained in our daily life, encouraged through a variety of forums from e-learning subscriptions and a bi-monthly down-tools day (“Hive Day”) and communities of practice for learning and experimentation. Our open culture encourages wide participation and innovation. We also reward our hard work through regular socials, organised by our people. Social events include fiercely competitive bake-offs, Pride month office parties, sporting events, games nights and much more! We are committed to a hybrid working model, combining remote and office-based working.
EDI statement
As an equal opportunities employer, Heywood is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Heywood.
Implementation Consultant in Altrincham employer: Heywood
Contact Detail:
Heywood Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Implementation Consultant in Altrincham
✨Network Like a Pro
Get out there and connect with people in the industry! Attend meetups, webinars, or even local tech events. The more you engage with others, the better your chances of landing that Implementation Consultant role.
✨Show Off Your Skills
When you get the chance to chat with potential employers, don’t hold back! Share your SQL coding skills and any cool projects you've worked on. Let them see how you can solve complex problems and deliver top-notch solutions.
✨Ask Questions
During interviews or networking chats, ask insightful questions about their projects and challenges. This shows you're genuinely interested and helps you understand how you can contribute to their team.
✨Apply Through Our Website
Don’t forget to apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our awesome team at Heywood.
We think you need these skills to ace Implementation Consultant in Altrincham
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for both customer service and tech innovation. Share examples of how you've tackled complex problems in the past, especially if it involved coding or software solutions.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with SQL, scripting languages, and project management. We want to know how your skills align with what we do at StudySmarter!
Be Clear and Concise: When writing your application, keep it straightforward. Use bullet points for key achievements and make sure your experience is easy to read. We appreciate clarity as much as you do!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Heywood
✨Know Your Tech Inside Out
Make sure you brush up on your SQL coding skills and any dynamic scripting languages you've used. Be ready to discuss specific projects where you've applied these skills, as well as any challenges you faced and how you overcame them.
✨Showcase Your Project Management Skills
Prepare examples of how you've managed multiple projects simultaneously. Highlight your ability to meet deadlines and stay within budget, as this is crucial for the role. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Demonstrate Customer-Centric Thinking
Think about times when you've gone above and beyond for customers. Be ready to share stories that illustrate your commitment to delivering high-quality service and how you’ve built strong relationships with clients.
✨Be Ready for Technical Questions
Expect questions about REST APIs, data migration, and using SFTP servers. Brush up on these topics and be prepared to explain your experience in a clear and concise manner. If possible, bring along examples of documentation or reports you've created.