Heywood is seeking a Service Desk professional to join our hybrid UK team in Altrincham. You will be the first contact for incidents and service requests, delivering professional support to internal and external customers.
You will investigate issues, triage, and coordinate with multiple teams to resolve incidents while maintaining SLA standards. The role offers hybrid working with opportunities for learning and career development.
Hybrid Service Desk Analyst - Customer-Focused IT Support in Altrincham employer: Heywood
Heywood is an exceptional employer that fosters a collaborative and innovative work culture, where your contributions truly matter. With a strong commitment to employee growth, we offer extensive learning opportunities, including e-learning subscriptions and dedicated 'Hive Days' for personal development. Our vibrant social scene, from bake-offs to sporting events, ensures a rewarding and enjoyable workplace, all while embracing a flexible hybrid working model.
