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- Tasks: Lead food safety initiatives and ensure compliance across all stores.
- Company: Join Heytea, a leading brand in the food and beverage industry.
- Benefits: Enjoy competitive pay, training opportunities, and a vibrant work culture.
- Why this job: Make a real impact on food safety while working in a dynamic environment.
- Qualifications: Bachelor’s degree in relevant fields and 2 years of food safety experience required.
- Other info: Fluency in English and Mandarin is essential for this role.
The predicted salary is between 36000 - 60000 £ per year.
Key Responsibilities:
- Lead the implementation of Heytea’s food safety system in the UK, ensuring alignment with both brand standards and local regulatory requirements.
- Assist in the continuous improvement of the localised food safety framework.
- Oversee and manage food safety across all local stores, drive performance improvements in food safety KPIs, and ensure targets are achieved.
- Manage food safety across the full store lifecycle, including layout and design reviews, pre-opening inspections, staff training, ongoing supervision, audits, and project execution.
- Provide food safety calibration, training, and support to cross-functional departments such as operations, store supervision, and engineering.
- Take ownership of local food safety incidents, including customer complaints, government inspections, and regulatory sampling tests. Ensure timely follow-up and resolution.
- Oversee local pest control management and ensure pest control services meet company standards, aiming to reduce pest-related non-compliances.
- Monitor and interpret updates to local food safety laws and regulations. Provide risk warnings and ensure regulatory compliance across the business.
- Support ad-hoc food safety-related initiatives and tasks as assigned by management.
Requirements:
- Bachelor’s degree in Food Science, Food Engineering, Biotechnology, or related disciplines.
- Minimum 2 years of experience in food safety management within the chain restaurant or food retail industry.
- Strong knowledge of UK food safety laws, HACCP, and relevant industry standards and practices.
- Excellent communication and interpersonal skills, with the ability to deliver effective training.
- Highly self-motivated, with strong organisational and time-management abilities.
- Fluency in both English and Chinese (Mandarin) is required due to cross-border communication and training needs.
Quality Assurance Manager employer: HEYTEA
Contact Detail:
HEYTEA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Assurance Manager
✨Tip Number 1
Familiarise yourself with the specific food safety laws and regulations in the UK. Understanding these will not only help you in interviews but also demonstrate your commitment to compliance and safety standards.
✨Tip Number 2
Network with professionals in the food safety management field, especially those who have experience in chain restaurants or food retail. This can provide you with valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss your experience with HACCP and how you've implemented food safety measures in previous roles. Be ready to share specific examples of how you've improved food safety KPIs.
✨Tip Number 4
Since fluency in Mandarin is required, practice discussing food safety concepts in both English and Mandarin. This will help you feel more confident during the interview and show your ability to communicate effectively across teams.
We think you need these skills to ace Quality Assurance Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in food safety management, particularly within the chain restaurant or food retail industry. Emphasise your knowledge of UK food safety laws and any specific achievements related to food safety KPIs.
Craft a Strong Cover Letter: In your cover letter, express your passion for food safety and how your background aligns with the responsibilities outlined in the job description. Mention your fluency in English and Mandarin, as this is crucial for the role.
Showcase Relevant Skills: Highlight your organisational and time-management skills, as well as your ability to deliver effective training. Provide examples of how you've successfully managed food safety incidents or improved compliance in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application materials to ensure there are no spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for a Quality Assurance Manager.
How to prepare for a job interview at HEYTEA
✨Know Your Food Safety Regulations
Make sure you brush up on UK food safety laws and regulations before the interview. Being able to discuss these confidently will show that you are well-prepared and knowledgeable about the industry standards expected in the role.
✨Demonstrate Leadership Skills
As a Quality Assurance Manager, you'll need to lead teams and drive performance improvements. Prepare examples from your past experiences where you've successfully led initiatives or managed teams, particularly in food safety contexts.
✨Showcase Your Communication Skills
Since the role requires effective training and cross-functional communication, be ready to demonstrate your interpersonal skills. You might even want to prepare a brief training pitch on a relevant topic to showcase your ability to convey information clearly.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle specific food safety incidents or regulatory challenges. Think through potential scenarios and how you would approach them, focusing on problem-solving and compliance.
