At a Glance
- Tasks: Lead a team in crafting delicious beverages and ensuring top-notch service.
- Company: Vibrant bubble tea shop with a fun and energetic atmosphere.
- Benefits: Competitive pay, flexible hours, and opportunities for growth.
- Other info: Fast-paced environment perfect for those who thrive on teamwork.
- Why this job: Join a passionate team and make every drink a masterpiece!
- Qualifications: Experience in hospitality and strong leadership skills are a plus.
The predicted salary is between 25830 - 31570 £ per year.
Key Responsibilities
- Beverage Preparation & Quality Control
- Oversee beverage preparation during assigned shifts.
- Ensure all drinks are prepared according to brand recipes and standards.
- Monitor drink quality, presentation, and preparation efficiency.
- Maintain consistency in beverage preparation and service standards.
- Shift Operations Management
- Coordinate staff duties and workflow during shifts.
- Allocate team members to stations to maintain service efficiency during busy periods.
- Support training and on-the-job coaching for new team members.
- Report operational updates or issues to the Store Manager.
- Food Safety & Hygiene
- Ensure compliance with food safety and hygiene regulations.
- Maintain a clean and organized beverage preparation area.
- Ensure proper storage, labeling, and rotation of ingredients.
- Stock & Ingredient Management
- Assist in managing beverage ingredient inventory such as tea, milk, and toppings.
- Monitor ingredient usage and reduce waste.
- Ensure adequate preparation before service periods.
Requirements
- Previous experience in a bubble tea shop, café, or hospitality environment .
- Experience supervising or coordinating a team is preferred.
- Knowledge of beverage preparation processes.
- Strong customer service and teamwork skills.
Level 2 UK Food Hygiene Certificate (or above) preferred.
- Strong communication and execution skills.
- Ability to work in a fast-paced hospitality environment.
- Must have the right to work in the UK .
Shift Supervisor in London employer: HEYTEA
As a leading retail employer in London, we pride ourselves on fostering a dynamic work culture that prioritises employee engagement and development. Our HR Specialist role offers the opportunity to manage impactful recruitment processes while ensuring compliance with UK employment laws, all within a supportive environment that values diversity and inclusion. With regular store visits and close collaboration with management, you will play a crucial role in shaping a positive employee experience and driving operational excellence.
We think you need these skills to ace Shift Supervisor in London
Beverage Preparation
Quality Control
Staff Coordination
Training and Coaching
Food Safety Compliance
Hygiene Regulations
Inventory Management
