At a Glance
- Tasks: Lead a team in crafting delicious beverages and ensuring top-notch service.
- Company: Join a vibrant bubble tea shop with a fun, energetic atmosphere.
- Benefits: Flexible hours, competitive pay, and opportunities for growth.
- Other info: Perfect for those who thrive in fast-paced environments and love teamwork.
- Why this job: Be part of a creative team and make every drink a masterpiece.
- Qualifications: Experience in hospitality and a passion for customer service.
The predicted salary is between 21150 - 25850 £ per year.
Key Responsibilities
- Beverage Preparation & Quality Control
- Oversee beverage preparation during assigned shifts.
- Ensure all drinks are prepared according to brand recipes and standards.
- Monitor drink quality, presentation, and preparation efficiency.
- Maintain consistency in beverage preparation and service standards.
- Shift Operations Management
- Coordinate staff duties and workflow during shifts.
- Allocate team members to stations to maintain service efficiency during busy periods.
- Support training and on-the-job coaching for new team members.
- Report operational updates or issues to the Store Manager.
- Food Safety & Hygiene
- Ensure compliance with food safety and hygiene regulations.
- Maintain a clean and organized beverage preparation area.
- Ensure proper storage, labeling, and rotation of ingredients.
- Stock & Ingredient Management
- Assist in managing beverage ingredient inventory such as tea, milk, and toppings.
- Monitor ingredient usage and reduce waste.
- Ensure adequate preparation before service periods.
Requirements
- Previous experience in a bubble tea shop, café, or hospitality environment.
- Experience supervising or coordinating a team is preferred.
- Knowledge of beverage preparation processes.
- Strong customer service and teamwork skills.
- Level 2 UK Food Hygiene Certificate (or above) preferred.
- Strong communication and execution skills.
- Ability to work in a fast-paced hospitality environment.
- Must have the right to work in the UK.
Shift Manager (Night) in London employer: heytea
As a Shift Manager (Night) at our vibrant bubble tea shop, you'll thrive in a dynamic work culture that prioritises teamwork and customer satisfaction. We offer competitive benefits, including flexible scheduling and opportunities for professional growth, all within a supportive environment that values your contributions. Join us in creating memorable experiences for our customers while developing your skills in the bustling heart of the community.
We think you need these skills to ace Shift Manager (Night) in London
Beverage Preparation
Quality Control
Staff Coordination
Training and Coaching
Food Safety Compliance
Hygiene Regulations
Inventory Management
