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- Tasks: Lead food safety initiatives and ensure compliance across all stores.
- Company: Join Heytea, a vibrant brand known for its commitment to quality and innovation.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Make a real impact on food safety while working in a fun, fast-paced setting.
- Qualifications: Bachelor’s degree in relevant fields and 2 years of food safety experience required.
- Other info: Fluency in Mandarin is essential for effective communication.
The predicted salary is between 36000 - 60000 £ per year.
Key Responsibilities:
- Lead the implementation of Heytea’s food safety system in the UK, ensuring alignment with both brand standards and local regulatory requirements.
- Assist in the continuous improvement of the localised food safety framework.
- Oversee and manage food safety across all local stores, drive performance improvements in food safety KPIs, and ensure targets are achieved.
- Manage food safety across the full store lifecycle, including layout and design reviews, pre-opening inspections, staff training, ongoing supervision, audits, and project execution.
- Provide food safety calibration, training, and support to cross-functional departments such as operations, store supervision, and engineering.
- Take ownership of local food safety incidents, including customer complaints, government inspections, and regulatory sampling tests. Ensure timely follow-up and resolution.
- Oversee local pest control management and ensure pest control services meet company standards, aiming to reduce pest-related non-compliances.
- Monitor and interpret updates to local food safety laws and regulations. Provide risk warnings and ensure regulatory compliance across the business.
- Support ad-hoc food safety-related initiatives and tasks as assigned by management.
Requirements:
- Bachelor’s degree in Food Science, Food Engineering, Biotechnology, or related disciplines.
- Minimum 2 years of experience in food safety management within the chain restaurant or food retail industry.
- Strong knowledge of UK food safety laws, HACCP, and relevant industry standards and practices.
- Excellent communication and interpersonal skills, with the ability to deliver effective training.
- Highly self-motivated, with strong organisational and time-management abilities.
- Fluency in both English and Chinese (Mandarin) is required due to cross-border communication and training needs.
Claims Quality Assurance Officer employer: HEYTEA
Contact Detail:
HEYTEA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Quality Assurance Officer
✨Tip Number 1
Familiarise yourself with the specific food safety laws and regulations in the UK. This knowledge will not only help you during interviews but also demonstrate your commitment to compliance and safety standards.
✨Tip Number 2
Network with professionals in the food safety industry, especially those who have experience in chain restaurants or food retail. Engaging with others can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Prepare to discuss your previous experiences in managing food safety incidents. Be ready to share specific examples of how you resolved issues and improved safety measures, as this will showcase your problem-solving skills.
✨Tip Number 4
Since fluency in Mandarin is required, consider brushing up on your language skills, particularly in a professional context. Being able to communicate effectively in both languages will set you apart from other candidates.
We think you need these skills to ace Claims Quality Assurance Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and requirements. Tailor your application to highlight how your experience aligns with the specific needs of the Claims Quality Assurance Officer position.
Highlight Relevant Experience: Emphasise your background in food safety management, particularly within the chain restaurant or food retail industry. Provide specific examples of how you've successfully implemented food safety systems or improved KPIs in previous roles.
Showcase Your Skills: Make sure to mention your knowledge of UK food safety laws, HACCP, and any relevant industry standards. Also, highlight your communication skills and ability to deliver training, as these are crucial for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. Ensure that your documents are clear, concise, and free from typos, as attention to detail is vital in this field.
How to prepare for a job interview at HEYTEA
✨Know Your Food Safety Regulations
Make sure you brush up on UK food safety laws and regulations before the interview. Being able to discuss these confidently will show that you understand the legal landscape and can navigate it effectively.
✨Demonstrate Your Training Skills
Since the role involves providing training, prepare examples of how you've successfully trained others in the past. Highlight your communication skills and any specific training methods you've used.
✨Showcase Your Problem-Solving Abilities
Be ready to discuss how you've handled food safety incidents or complaints in previous roles. Employers want to see that you can take ownership and resolve issues efficiently.
✨Prepare for Cross-Functional Collaboration
This position requires working with various departments. Think of examples where you've collaborated with different teams and how you ensured everyone was aligned on food safety standards.
