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- Tasks: Manage client accounts, ensuring smooth operations and effective communication.
- Company: Dynamic consultancy focused on customer experience across multiple regions.
- Benefits: Fast progression based on performance, exposure to strategy, and a high-performance environment.
- Why this job: Take ownership of projects and make a real impact in a growing team.
- Qualifications: 3-5 years in account management or similar, with agency or SaaS experience.
- Other info: Opportunity to quickly grow into a senior role with clear expectations.
The predicted salary is between 35000 - 45000 £ per year.
Heyoo is not a typical consultancy. We’re a customer experience operations partner working with ambitious businesses across the UK, Middle East and North America. Clients come to us for clarity, execution and measurable results across marketing, sales and service.
We’re building a sharper, more accountable team and are looking for an Account Manager who wants to step up, take ownership and grow quickly. This is not a passive client services role; you’ll be expected to think, act and take responsibility early.
You will support and manage a portfolio of client accounts, ensuring work runs smoothly, communication is tight and nothing falls through the cracks. You’ll work closely with senior team members but will be expected to take increasing ownership of clients, projects and outcomes over time.
- Support and run client meetings, capturing actions and driving follow ups
- Keep projects moving across marketing, CRM and delivery teams
- Track actions, deadlines and outputs across accounts
- Support growth and strategy
- Spot opportunities to improve client performance
- Support senior team members in building strategies and roadmaps
- Commercial awareness
- Support identification of upsell or expansion opportunities
- Track performance and outcomes across accounts
- Platform and CRM exposure
- Support with reporting, dashboards and performance tracking
- Learn how CRM, marketing and sales connect
3-5 years in account management, client services or similar role
- Experience in an agency, consultancy or SaaS environment
- Interest in CRM, marketing and revenue operations
Fast progression based on performance, not time. Exposure to strategy, systems and commercial thinking. Opportunity to grow into a senior role quickly. A high performance environment with clear expectations.
Manager-Account Manager in London employer: Heyoo
Contact Detail:
Heyoo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manager-Account Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, make sure to highlight your experience in account management and how you've driven results in past roles. Use specific examples to demonstrate your impact and how you can bring value to their team.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to appear. Reach out to companies you admire, like Heyoo, and express your interest in working with them. A well-timed email can set you apart from the crowd and show your enthusiasm.
✨Tip Number 4
Keep learning! Stay updated on the latest trends in CRM, marketing, and client services. This not only boosts your knowledge but also shows potential employers that you're committed to growing in your field. Plus, it gives you great talking points during interviews!
We think you need these skills to ace Manager-Account Manager in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through. We want to see that you’re genuinely excited about the opportunity to manage client accounts and drive results. Share why you’re interested in working with us at Heyoo!
Tailor Your Experience: Make sure to highlight your relevant experience in account management or client services. We’re looking for someone who can take ownership and think strategically, so connect your past roles to the responsibilities outlined in the job description.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you a great fit for the role. Use bullet points if it helps to make your achievements stand out!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Heyoo!
How to prepare for a job interview at Heyoo
✨Know the Company Inside Out
Before your interview, make sure you research Heyoo thoroughly. Understand their approach to customer experience operations and be ready to discuss how your skills align with their mission. This shows that you're genuinely interested and prepared.
✨Demonstrate Ownership and Initiative
Since the role requires taking ownership, prepare examples from your past experiences where you've successfully managed client accounts or projects. Highlight situations where you identified opportunities for improvement and took the lead in implementing solutions.
✨Showcase Your Communication Skills
As an Account Manager, communication is key. Be ready to discuss how you've effectively communicated with clients and team members in the past. Practice articulating your thoughts clearly and concisely, as this will reflect your ability to manage client meetings and drive follow-ups.
✨Be Ready to Discuss Performance Tracking
Familiarise yourself with performance metrics and reporting tools relevant to account management. Be prepared to talk about how you've tracked actions, deadlines, and outcomes in previous roles, and how you can apply that knowledge to support Heyoo's growth and strategy.