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- Tasks: Manage client accounts, ensuring smooth operations and effective communication.
- Company: Dynamic consultancy focused on customer experience across multiple regions.
- Benefits: Fast progression based on performance, exposure to strategy, and a high-performance environment.
- Why this job: Take ownership of projects and make a real impact in a growing team.
- Qualifications: 3-5 years in account management or similar, with agency or SaaS experience.
- Other info: Opportunity to quickly grow into a senior role with clear expectations.
The predicted salary is between 35000 - 45000 £ per year.
Heyoo is not a typical consultancy. We’re a customer experience operations partner working with ambitious businesses across the UK, Middle East and North America. Clients come to us for clarity, execution and measurable results across marketing, sales and service.
We’re building a sharper, more accountable team and are looking for an Account Manager who wants to step up, take ownership and grow quickly. This is not a passive client services role; you’ll be expected to think, act and take responsibility early.
You will support and manage a portfolio of client accounts, ensuring work runs smoothly, communication is tight and nothing falls through the cracks. You’ll work closely with senior team members but will be expected to take increasing ownership of clients, projects and outcomes over time.
- Support and run client meetings, capturing actions and driving follow ups
- Keep projects moving across marketing, CRM and delivery teams
- Track actions, deadlines and outputs across accounts
- Supporting growth and strategy
- Spot opportunities to improve client performance
- Support senior team members in building strategies and roadmaps
- Commercial awareness
- Support identification of upsell or expansion opportunities
- Track performance and outcomes across accounts
- Platform and CRM exposure
- Support with reporting, dashboards and performance tracking
- Learn how CRM, marketing and sales connect
3-5 years in account management, client services or similar role
Experience in an agency, consultancy or SaaS environment
Interest in CRM, marketing and revenue operations
Fast progression based on performance, not time
Exposure to strategy, systems and commercial thinking
Opportunity to grow into a senior role quickly
A high performance environment with clear expectations
Manager, Account Executive in London employer: Heyoo
Contact Detail:
Heyoo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manager, Account Executive in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its clients. Understand their challenges and think about how you can add value. This shows you’re not just another candidate; you’re someone who’s ready to take ownership and drive results.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of an Account Manager. Highlight your ability to manage client accounts, track performance, and spot opportunities for growth. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and engaged with our brand. Let’s get you that dream job!
We think you need these skills to ace Manager, Account Executive in London
Some tips for your application 🫡
Show Your Ownership Spirit: In your application, make sure to highlight instances where you've taken ownership of projects or client accounts. We love candidates who can demonstrate their proactive approach and ability to drive results!
Tailor Your Experience: Don’t just send a generic CV! Tailor your experience to match the job description. We want to see how your background in account management or client services aligns with our needs at Heyoo.
Be Clear and Concise: When writing your application, keep it clear and concise. We appreciate straightforward communication, so make sure your points are easy to understand and get straight to the heart of your experience.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s the easiest way for us to track your application and ensure it lands in the right hands!
How to prepare for a job interview at Heyoo
✨Know the Company Inside Out
Before your interview, make sure you research Heyoo thoroughly. Understand their approach to customer experience operations and be ready to discuss how your skills align with their mission of delivering clarity and measurable results.
✨Showcase Your Ownership Mindset
Since this role requires taking ownership early on, prepare examples from your past experiences where you’ve successfully managed client accounts or projects. Highlight how you’ve driven results and taken responsibility for outcomes.
✨Demonstrate Your Commercial Awareness
Be ready to discuss how you can spot opportunities for upselling or improving client performance. Think about specific strategies you could implement and how they would benefit both the clients and Heyoo.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to manage multiple projects. Practice articulating how you would keep projects moving smoothly and ensure tight communication across teams.