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- Tasks: Optimise and manage HubSpot CRM platforms for clients, ensuring effective strategies and delivery.
- Company: Fast-growing consultancy transforming customer experiences across multiple regions.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Why this job: Join a dynamic team and make a real impact on client success with innovative solutions.
- Qualifications: 5+ years in HubSpot/Salesforce, strong CRM knowledge, and experience in complex environments.
- Other info: Collaborative culture with exposure to diverse clients and sectors.
The predicted salary is between 36000 - 60000 £ per year.
Heyoo is a fast-growing customer experience operations consultancy with big ambitions. We help businesses thrive through marketing, automation and technology. Our team works across the UK, Middle East and Africa, and North America, partnering with global enterprises to deliver transformative digital solutions. Our clients don’t come to us for vague ideas, they come for serious results. We’re a trusted HubSpot partner, working alongside world‑class platforms and apps including Aircall, Surfe, Maqsam, Apollo, Supered, and Databox to deliver business transformation.
We’re looking for a technical HubSpot CRM specialist with a strong background in enterprise CRM environments. You’ll be responsible for optimising complex HubSpot setups, migrating from legacy platforms, rolling out new features and turning fragmented systems into well structured, high performing revenue growth engines. This role demands a balance of technical expertise, strategic thinking and confident communication. You’ll be expected to take ownership of the client platform lifecycle, act as a trusted advisor and help clients get measurable, hands‑on value from HubSpot.
Key responsibilities:
- Manage and optimise client HubSpot CRM platforms, acting as the main point of contact for CRM strategy and delivery
- Conduct in‑depth audits and identify areas for improvement across automation, segmentation, reporting and data quality
- Design and implement workflows, lead scoring, lifecycle strategies and other automation processes
- Roll out advanced features such as custom objects, ABM tools and integrations, ensuring full documentation and internal training
- Build meaningful dashboards and reports that provide actionable insights and demonstrate return on investment
- Deliver structured training sessions and user enablement to ensure successful adoption across client teams
- Stay ahead of product updates and new features, bringing fresh ideas and improvements to each account
Required experience:
- A minimum of five years working hands‑on with HubSpot and/or Salesforce, ideally in a complex or enterprise environment
- Deep understanding of Sales, Service and Marketing Hubs and how to apply them to different business models
- Strong CRM knowledge, including data architecture, process mapping and reporting
- Experience working with both marketing and technical stakeholders
- Comfortable running client‑facing sessions, from workshops to executive reviews
- HubSpot certifications are preferred, but practical experience in solving complex CRM challenges is more important
- Experience with CRM migrations, data clean‑up projects or API integrations
- Familiarity with tools such as Aircall, Apollo, Databox or similar platforms
- Agency or consultancy experience is a must, particularly if you’re used to working across multiple clients and sectors
HubSpot CRM Specialist employer: Heyoo
Contact Detail:
Heyoo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HubSpot CRM Specialist
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and engage with potential employers on social media. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Show off your skills! Create a portfolio or case studies showcasing your previous HubSpot projects. This will help us demonstrate your expertise and give potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by practising common questions related to CRM strategies and HubSpot functionalities. We recommend doing mock interviews with friends or using online platforms to boost your confidence and refine your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace HubSpot CRM Specialist
Some tips for your application 🫡
Show Off Your HubSpot Skills: Make sure to highlight your hands-on experience with HubSpot in your application. We want to see how you've tackled complex CRM challenges and optimised setups in the past. Don’t hold back on those impressive results!
Tailor Your Application: Take a moment to customise your application for us. Mention specific projects or experiences that align with our needs, like CRM migrations or automation processes. This shows you’ve done your homework and are genuinely interested in the role.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon unless it’s relevant. We appreciate a well-structured application that gets straight to the point—just like we do with our clients!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Heyoo
✨Know Your HubSpot Inside Out
Make sure you’re well-versed in all things HubSpot. Brush up on the latest features, updates, and best practices. Being able to discuss specific tools like custom objects or ABM strategies will show that you’re not just familiar with the platform but are genuinely passionate about it.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled complex CRM challenges in the past. Whether it’s a migration project or improving data quality, having concrete stories ready will demonstrate your hands-on experience and strategic thinking.
✨Communicate Like a Pro
Since this role involves client-facing sessions, practice articulating your thoughts clearly and confidently. Role-play potential scenarios where you might need to explain technical concepts to non-technical stakeholders. This will help you stand out as a trusted advisor.
✨Be Ready to Discuss Metrics
Understand how to measure success in CRM implementations. Be prepared to talk about how you’ve built dashboards or reports that provide actionable insights. Showing that you can deliver measurable results will align perfectly with Heyoo's focus on serious outcomes.
