At a Glance
- Tasks: Lead operations and growth in the London market for a top B2B catering platform.
- Company: Join heycater!, a dynamic startup revolutionising the catering industry in the UK.
- Benefits: Competitive salary, flexible working hours, and a chance to shape a new market.
- Other info: High trust environment with opportunities for personal and professional growth.
- Why this job: Be part of a founding team and make a real impact in a fast-growing company.
- Qualifications: Experience in the London food and events scene with strong relationship management skills.
The predicted salary is between 50000 - 60000 £ per year.
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Company Description
heycater! is the leading B2B catering marketplace in the DACH region, connecting companies with the best catering and event food providers for every occasion. After establishing market leadership in Germany and Austria, we are now launching in the UK. This is a founding team hire in a new market, one of the most impactful roles we will make this year.
How we work
- High Trust, High Conflict: we trust each other and debate openly
- Obsessively High Standards: quality is not a nice-to-have
- Emotionally Intense: we are engaged, honest, and present
- Ridiculously Clear: expectations, feedback, and goals are transparent
Job Description
You will be the operational and commercial backbone of our London market, working directly with the Head of UK to build, run, and grow our business from the ground up. You manage both sides of our marketplace: the catering partners we work with, and the B2B clients we serve. You ensure orders run seamlessly, partners are well-managed, and clients feel taken care of. You also identify opportunities and support growth actively.
This role is right for someone who already knows the London food and events world, thrives with ownership, and does not need a full support structure to get things done.
What You'll Do
- Partner & Supply Operations: Onboard, manage, and develop relationships with London-based catering and event food partners
- Ensure quality, reliability, and smooth execution of every order end-to-end
- Be the first point of contact when issues need solving fast
Operations & Growth Manager, London, UK employer: heycater!
At heycater!, we pride ourselves on being an exceptional employer, especially for the Operations & Growth Manager role in London. Our high-trust work culture fosters open debate and collaboration, while our commitment to obsessively high standards ensures that every team member can take pride in their contributions. With unique opportunities for personal and professional growth in a dynamic new market, joining us means being part of a passionate team dedicated to making a meaningful impact in the catering industry.
StudySmarter Expert Advice🤫
We think this is how you could land Operations & Growth Manager, London, UK
✨Tip Number 1
Network like a pro! Get out there and connect with people in the London food and events scene. Attend industry meetups, join relevant groups on social media, and don’t be shy to reach out for informational chats. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show your passion! When you land that interview, make sure to express your enthusiasm for the role and the company. Share your ideas on how you can contribute to heycater!'s growth in the UK market. We love candidates who are genuinely excited about what we do!
✨Tip Number 3
Prepare for situational questions! Since this role involves managing operations and client relationships, think of examples from your past experiences where you’ve solved problems or improved processes. We want to see how you handle challenges and ensure everything runs smoothly.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our team. Don’t forget to tailor your application to highlight your experience in the catering and events industry!
We think you need these skills to ace Operations & Growth Manager, London, UK
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through. We want to see why you're excited about joining our team and how you can contribute to our mission in the London market.
Tailor Your CV:Make sure your CV is tailored specifically for the Operations & Growth Manager role. Highlight relevant experience in the food and events industry, and showcase any achievements that demonstrate your ability to manage operations effectively.
Be Clear and Concise:We appreciate clarity! Keep your application straightforward and to the point. Use bullet points where necessary to make it easy for us to see your key skills and experiences at a glance.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at heycater!
✨Know the Company Inside Out
Before your interview, dive deep into hey cater!'s mission and values. Understand their approach to high trust and high standards. This will help you align your answers with their culture and show that you're genuinely interested in being part of their team.
✨Showcase Your London Knowledge
Since this role is all about managing relationships in the London food and events scene, be prepared to discuss your insights and experiences. Share specific examples of catering partners or events you've worked with, and how you can leverage that knowledge to benefit hey cater!.
✨Demonstrate Problem-Solving Skills
Given the fast-paced nature of the role, think of scenarios where you've had to solve issues quickly and effectively. Prepare a couple of stories that highlight your ability to manage conflicts and ensure smooth operations, as this will resonate well with their emphasis on high conflict and high trust.
✨Ask Thoughtful Questions
At the end of the interview, don’t shy away from asking questions that reflect your understanding of the role and the company. Inquire about their growth plans in the UK or how they measure success in partner relationships. This shows your enthusiasm and strategic thinking.