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For Companies At a Glance
- Tasks: Welcome expectant parents and create a calming experience during their visits.
- Company: Join a leading private 4D ultrasound clinic in Preston.
- Benefits: Flexible hours, commission opportunities, and staff discounts on scan services.
- Why this job: Be part of a memorable journey for families and make a real difference.
- Qualifications: Customer service experience and a warm, empathetic approach are essential.
- Other info: Supportive team environment with training and growth opportunities.
The predicted salary is between 24784 - 24784 £ per year.
Hey Baby 4D is a leading private 4D ultrasound clinic franchise, and we are delighted to be opening a new clinic in Preston. We are currently seeking an experienced receptionist to join our team, working part-time basis from spring 2026.
About The Role
As our Receptionist you will play a key role in delivering a warm, professional and memorable experience for expectant parents at an important time in their lives. You will be the first point of contact for customers, ensuring they feel welcomed, reassured and supported throughout their visit. Many of our customers are visiting to see their baby for the first time, so creating a calm and reassuring experience is an important part of the role. This is an exciting opportunity to join a brand new private baby scanning clinic as it launches and grows.
Key Responsibilities
- Booking appointments for customers both over the phone and in person
- Welcoming customers to the clinic and assisting them with any queries
- Taking payments
- Explaining our scan packages and optional add-ons in a supportive and informative way
- Acting as a chaperone where required (short qualification provided)
- Assisting with the cleaning and presentation of the clinic and equipment
- Taking customer feedback and relaying this to management
- Supporting social media and customer engagement initiatives where appropriate
- Completing job-specific training
What We Look For
- Experience in reception or administration preferred
- Exceptional customer service skills
- Calm and empathetic approach
- Excellent IT, verbal and written communication skills
- Confidence discussing services and answering customer questions
- Ability to work independently within a small team
Due to the nature of this role, a satisfactory Enhanced DBS (adult workforce) will need to be completed prior to the commencement of employment and maintained throughout employment.
Ideal Candidate
You will likely enjoy this role if you are someone who naturally makes people feel welcome and comfortable. Many of our customers are expectant parents experiencing an emotional and memorable moment in their pregnancy, so a warm, calm and reassuring presence is essential. You take pride in creating a professional, tidy and well-organised environment and enjoy being part of a small team where every interaction contributes to the overall customer experience.
What We Provide
- Supportive and professional working environment
- Training and development, including chaperone qualification
- Flexible scheduling where possible
- Opportunities to take on additional responsibilities as the clinic grows
Additional Benefits
- Commission opportunities linked to service upgrades and add-ons
- Staff discounts on scan services
- Small, friendly team environment
Working Hours
The role is expected to operate approximately 22 hours per week, with the current planned clinic schedule being:
- Tuesday: 10:00am – 2:00pm
- Thursday: 2:00pm – 6:00pm
- Saturday: 10:00am – 5:00pm
- Sunday: 10:00am – 5:00pm
As the clinic is currently in the launch phase, these hours may be adjusted slightly prior to opening.
Salary
£24,784 per year (pro-rate) based on the current National Minimum Wage of £12.71 per hour. A salary review will take place within 6–12 months as the clinic grows, with opportunities for increased earnings and additional responsibilities.
Job Type
Part-time Approximately 22 hours per week. Applicants must be at least 18 years of age to apply.
Receptionist – Hey Baby 4D Preston employer: Hey Baby 4D Franchise
Contact Detail:
Hey Baby 4D Franchise Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist – Hey Baby 4D Preston
✨Tip Number 1
Get to know the clinic! Research Hey Baby 4D and understand their values and services. This will help you tailor your conversation during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since you'll be the first point of contact for expectant parents, think about how you can create a warm and welcoming atmosphere. Role-play with friends or family to get comfortable with common scenarios.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn or other platforms. They can provide insights into the company culture and might even give you a heads-up about the hiring process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and serious about joining the Hey Baby 4D team.
We think you need these skills to ace Receptionist – Hey Baby 4D Preston
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your warmth and enthusiasm for the role. Remember, we’re looking for someone who can create a welcoming atmosphere for our customers.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. Mention any previous roles in reception or customer service, and how they’ve prepared you for this position at Hey Baby 4D. We love seeing how you connect your background to what we do!
Show Off Your Communication Skills: Since you'll be the first point of contact for our customers, it’s crucial to demonstrate your excellent verbal and written communication skills. Use clear and friendly language in your application, and maybe even share an example of how you've helped a customer in the past.
Apply Through Our Website: We encourage you to apply directly through our website! It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details about the role and our clinic there, which can help you tailor your application even more.
How to prepare for a job interview at Hey Baby 4D Franchise
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a receptionist at Hey Baby 4D. Familiarise yourself with their services and how you can contribute to creating a warm and welcoming environment for expectant parents.
✨Showcase Your Customer Service Skills
During the interview, be ready to share specific examples of how you've provided exceptional customer service in the past. Highlight situations where you made customers feel comfortable and supported, as this is crucial for the role.
✨Practice Calm Communication
Since you'll be dealing with expectant parents, it's important to demonstrate a calm and empathetic approach. Practice answering common questions in a reassuring manner, so you can convey confidence and warmth during the interview.
✨Prepare Questions for Them
At the end of the interview, have a few thoughtful questions ready to ask about the clinic's culture or future plans. This shows your genuine interest in the role and helps you assess if it's the right fit for you.