Clinical Receptionist - Part-time
Hey Baby 4D Middlesbrough is a private ultrasound clinic in Normanby. As a small, family-run business, we are seeking someone with a warm and friendly personality who will fit seamlessly into the Hey Baby family.
We are looking for an experienced Receptionist to join our busy team on a part-time basis on weekends.
Key Responsibilities
- Booking appointments for customers via phone and in person.
- Welcoming customers and assisting with queries.
- Promoting sales of extras, offering heartbeat bears, cannons, keyrings etc
- Processing payments promptly (cash and card).
- Acting as a Chaperone during scans (training provided).
- Cleaning the clinic and equipment, including surfaces, furniture, and regularly checking the bathroom, topping up loo roll.
- Maintaining accurate records and completing necessary paperwork.
- Noting and effectively relaying customer feedback to management.
- Managing customer messages through the online chat system.
- Opening and locking the clinic when required.
- Turn off heating, signage lights promptly
- Keeping the clinic tidy and well-organised - General housekeeping like vacuuming, emptying bins, clearing spills, trips
- Conducting stock checks and promptly placing orders or notifying management to ensure clinic is well stocked.
- Completing job-specific training provided by management.
- Assisting with social media management, creating reels, taking photos, encouraging customers to tag, share like our page
- Liaising with the NHS to ensure smooth referral processes.
- Exceeding KPIs and contributing to the clinic's growth.
Additional Information
- You will work closely with a sonographer and must demonstrate reliability, accountability, and the ability to work independently.
- Excellent communication skills are essential.
What We're Looking For
- Experience in reception or administrative roles is essential, with a proven ability to deliver exceptional customer service.
- Experience in a clinical environment is preferred.
- Proficiency in IT systems, with strong verbal and written communication skills.
- A satisfactory Enhanced DBS (adult workforce) check will be required before employment begins and must be maintained throughout your employment.
Job Details
- Type: Part-time
- Days / hours of the week: Irregular hours
- Salary: £12.71/hour
- Required Experience: Customer Care, Reception, Administration
- Language Requirement: English
- Location: Hey Baby 4D Middlesbrough, 17 High St, Normanby, Middlesbrough TS6 0NQ
- Start Date: As soon as possible
Become part of a team that creates unforgettable moments for families during a precious time in their lives.
Applicants must be at least 18 years of age to apply.
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Clinical Receptionist – Hey Baby 4D Middlesbrough employer: Hey Baby 4D Franchise
Hey Baby 4D Franchise in Warwick is an excellent employer, offering a supportive team environment where you can make a meaningful impact on the lives of expectant parents. With flexible part-time hours and a competitive salary, we prioritise employee well-being and growth, ensuring that our staff feel valued and empowered in their roles.
