At a Glance
- Tasks: Carry out diverse home repairs and improvements across London with a friendly touch.
- Company: Join Hey Alfie, an innovative AI-powered platform transforming home management.
- Benefits: Competitive salary, bonuses, paid holidays, and growth opportunities in a supportive team.
- Other info: Temp-to-perm role with a chance to drive an e-moped for work.
- Why this job: Be the first in-house trades expert and shape the future of homeownership.
- Qualifications: 4+ years experience in multiple trades and a customer-focused attitude.
The predicted salary is between 28000 - 42000 £ per year.
We\'re looking for an experienced handyman/multi-trader to become the first in-house trades expert at Hey Alfie — a fast-growing, AI-powered platform that\'s transforming how people manage their homes.
As our in-house handyman you\'ll carry out a wide range of repair, maintenance, and improvement jobs across London, delivering high-quality work with a friendly and professional approach. You will also act as an ambassador for Hey Alfie — helping customers get the most from our app, completing property profiles, and spotting opportunities to add value in their homes.
This role offers secure hours, a guaranteed base salary, and the fulfilment of being part of a growing business. You\'ll join a supportive, ambitious team that\'s working on something genuinely exciting: making homeownership effortless through smart technology and trusted service.
This is a temp-to-perm position. You will initially start on a 12-week temporary contract, with the opportunity to move into a permanent role once you\'ve shown strong performance, reliability, and alignment with Hey Alfie\'s values.
Responsibilities
- Deliver a wide range of home repair and maintenance jobs, including plumbing, electrical, carpentry, tiling, decorating, and general household fixes.
- Represent Hey Alfie professionally in customers\' homes, ensuring punctuality, quality workmanship, and excellent communication.
- Work with Customer Success to complete job completion reports logging job details, work done and photos for the user.
- Help customers to fully onboard into the Hey Alfie app and complete their property information.
- Spot opportunities for additional services and support customers in booking follow-up jobs through the platform.
- Provide feedback to the operations team on common household issues, customer needs, and how we can improve our service.
Requirements
- Proven experience (4+ years) as a handyperson, multi-trader, or maintenance operative in residential property environments.
- Strong skills across multiple trades, ideally including:
- Carpentry & joinery (doors, shelving, furniture assembly/repairs)
- Basic plumbing (leaks, tap replacements, appliance installs)
- Basic electrical (light fittings, sockets, switches)
- Tiling and floor laying (repairs and installations)
- Painting and decorating (repairs, finishing, full-room refreshes)
- Confident in the safe use of a wide range of hand tools and power tools.
- Customer-focused with a friendly, professional manner.
- Reliable and punctual with strong organisational skills.
- Full UK driving licence, ideally with an AM moped licence. If no moped licence then willingness to complete a CBT course to gain your provisional licence which the company will fund.
Nice to Haves
- NVQ/City & Guilds in a relevant trade
- Access to own tools, if not we will provide
What We Offer:
- £35k-£40k base salary with additional £4-10k bonus potential
- Opportunity to join a fast-growing, VC-backed startup as the first in-house tradesperson
- Once converted to perm paid holiday 25 days
- Investment in your growth, covering training and certification courses to help you expand your skills
- Career progression as the team expands
- Supply of e-moped vehicle as well as insurance and maintenance
- A chance to shape the future of how homes are managed, combining your trade expertise with cutting-edge technology
Job Types: Full-time, Temp to perm
Pay: £35,000.00-£50,000.00 per year
Benefits:
- Company car
- Company pension
- Employee discount
Application question(s):
- Do you currently live in or near London?
- What type of general repairs, plumbing, electrical and installation projects have you undertaken in the last 4 years?
- When you\'re in a customer\'s home, how do you make sure you leave a positive impression?
- Are you comfortable travelling between jobs across London by moped?
Work Location: On the road
Handyman/Multi-Trader in London employer: Hey Alfie UK Limited
Hey Alfie is an exceptional employer, offering a unique opportunity to be the first in-house handyman within a dynamic, AI-driven platform that is revolutionising home management. With a competitive salary, generous bonus potential, and a commitment to employee growth through training and career progression, you will thrive in a supportive and ambitious work culture. Join us in London, where your skills will not only be valued but also play a crucial role in shaping the future of homeownership.
StudySmarter Expert Advice🤫
We think this is how you could land Handyman/Multi-Trader in London
✨Tip Number 1
Network like a pro! Chat with friends, family, and even past clients about your job search. You never know who might have a lead on a handyman role or know someone at Hey Alfie.
✨Tip Number 2
Show off your skills! Create a portfolio of your best work—before and after photos of jobs you've completed. This visual evidence can really help you stand out when you're meeting potential employers.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to companies like Hey Alfie through their website. Express your interest and let them know how you can add value as their first in-house trades expert.
✨Tip Number 4
Prepare for interviews by practising common questions. Think about how you can demonstrate your customer-focused approach and reliability. Remember, it’s not just about your skills; it’s about how you connect with people too!
We think you need these skills to ace Handyman/Multi-Trader in London
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your experience and skills in your application. We want to see what you've done in the past, so don’t hold back on detailing your handyman expertise across various trades!
Be Personable:Since you'll be representing Hey Alfie in customers' homes, it's important to convey your friendly and professional approach in your written application. Let us know how you connect with customers and leave a positive impression!
Tailor Your Application:Take a moment to tailor your application specifically for this role. Mention how your background aligns with our mission at Hey Alfie and how you can contribute to making homeownership effortless through smart technology.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity as our first in-house trades expert!
How to prepare for a job interview at Hey Alfie UK Limited
✨Know Your Trades
Brush up on your skills across carpentry, plumbing, and electrical work. Be ready to discuss specific projects you've completed in these areas, as well as any challenges you faced and how you overcame them. This will show that you're not just experienced but also knowledgeable.
✨Showcase Your Customer Service Skills
Since you'll be representing Hey Alfie in customers' homes, it's crucial to demonstrate your customer-focused approach. Prepare examples of how you've handled difficult situations or gone the extra mile for clients in the past. A friendly, professional manner can set you apart!
✨Familiarise Yourself with the App
As part of your role, you'll help customers onboard into the Hey Alfie app. Take some time to explore the app before your interview. Being able to discuss its features and how you can assist customers with it will show your enthusiasm for the position and the company.
✨Be Ready to Discuss Future Opportunities
Think about how you can spot additional services or improvements while working in customers' homes. Be prepared to share ideas on how you could add value to their experience and contribute to the growth of Hey Alfie. This shows initiative and a forward-thinking mindset!
