At a Glance
- Tasks: Support users by resolving queries and improving data integration for better decision-making.
- Company: Dynamic tech company based in London with a hybrid work model.
- Benefits: Competitive salary, professional development allowance, private medical scheme, and remote work options.
- Other info: Opportunity to grow in a supportive environment with a focus on innovation.
- Why this job: Join a team that empowers users and enhances platform performance with your technical skills.
- Qualifications: Background in tech fields with experience in Python, Pyspark, and strong communication skills.
The predicted salary is between 50000 - 60000 £ per year.
Location: London/Hybrid
Salary: £50,000 to £60,000 plus benefits
The Role
As the Data Support Engineers will support and empower users across the platform user base. Our goal is to facilitate seamless integration of data, enabling applications that drive superior decision-making within organisations. You will work closely with product engineers, implementation teams, and fellow support engineers to ensure user issues are addressed promptly and effectively. Your role involves resolving user queries and distilling observed trends into feature requests.
Core Responsibilities
- Serve as a technical liaison for Data Engineers, providing first-line support and guidance.
- Cultivate an in-depth understanding system application, to efficiently address user inquiries.
- Work with product engineers to diagnose, and resolve bugs reported by users, improving platform stability and performance.
- Contribute to documentation and clarifying complex concepts where needed.
What We Require
- Background in Computer Science, Engineering, Information Systems, or another technical field.
- Experience in Python and Pyspark is essential, with additional skills in SQL, Java, TypeScript/JavaScript useful.
- Knowledge of APIs, RESTful services, and development best practices, including code branching and testing.
- Exceptional English writing and communication skills.
Benefits
- £5,000 a year professional development training allowance.
- Remote working.
- Private medical scheme.
Data Support Engineer L2 in London employer: Hexegic
As a Data Support Engineer L2 at our London-based company, you will thrive in a dynamic and collaborative work culture that prioritises employee growth and development. With a generous professional development training allowance and the flexibility of hybrid working, we empower our team to excel while ensuring a healthy work-life balance. Join us to be part of a forward-thinking organisation that values innovation and supports your career journey.
StudySmarter Expert Advice🤫
We think this is how you could land Data Support Engineer L2 in London
✨Tip Number 1
Network like a pro! Reach out to people in your field on LinkedIn or at industry events. We can’t stress enough how personal connections can lead to job opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to data support. We recommend doing mock interviews with friends or using online platforms to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills! Create a portfolio or GitHub repository with projects that highlight your experience in Python, Pyspark, and SQL. This gives potential employers a tangible look at what you can do.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Data Support Engineer L2 in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Data Support Engineer role. Highlight your background in Computer Science or Engineering, and don’t forget to showcase your Python and Pyspark expertise!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about data support and how your skills can help us empower users. Keep it engaging and relevant to the job description.
Showcase Your Communication Skills:Since exceptional English writing and communication skills are a must, make sure your application is clear and concise. Avoid jargon unless necessary, and ensure your points come across effectively.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Hexegic
✨Know Your Tech Inside Out
Make sure you brush up on your Python, Pyspark, and SQL skills before the interview. Be ready to discuss how you've used these technologies in past projects, as well as any challenges you've faced and how you overcame them.
✨Understand the Role
Familiarise yourself with the responsibilities of a Data Support Engineer L2. Think about how you can contribute to resolving user queries and improving platform stability. Prepare examples from your experience that demonstrate your ability to support users effectively.
✨Communicate Clearly
Since exceptional communication skills are a must, practice explaining complex technical concepts in simple terms. You might be asked to clarify how you would approach a user issue, so being able to articulate your thought process is key.
✨Show Your Problem-Solving Skills
Be prepared to tackle hypothetical scenarios during the interview. Think about how you would diagnose and resolve bugs or user issues. Highlight your analytical skills and your approach to troubleshooting, as this will show your potential employer that you're proactive and resourceful.
