As data support engineer you will empower users across the platform userbase by facilitating the seamless integration of data, enabling applications that drive superior decision-making. Working closely with product engineers and other support engineers, you’ll resolve user queries promptly, distilling observed trends into feature requests.
About us
Hexegic are a leading technical consultancy providing agile multi-disciplinary teams to high performing organisations. The company promises exciting, engaging and rewarding projects for those that are keen to develop and build a successful career.
Core Responsibilities
- Serve as technical liaison for data engineers, providing second-line support
- Cultivate a deep understanding of the application to appropriately address user inquiries
- Work with product engineers to diagnose and resolve bugs reported by users
- Contribute to documentation and clarifying complex concepts
What we are looking for
- Background in computer science, engineering, IT or similar technical fields
- Experience in Python and PySpark, as well as SQL and similar tools
- Knowledge of APIs, RESTful services and development best practices
What’s in it for you?
- Base salary of £50,000-£60,000
- £5000 a year professional development budget
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L2 Data Support Engineer employer: Hexegic
Hexegic is an exceptional employer, offering a dynamic work environment where Defence Training Specialists can thrive. With a strong focus on employee growth, comprehensive training packages, and a generous professional development budget, team members are empowered to enhance their skills while contributing to meaningful projects. The supportive culture and commitment to wellness ensure that employees feel valued and engaged in their roles.
