IT Service Desk Pro: Fast First/Second-Line Support in Stapleford

IT Service Desk Pro: Fast First/Second-Line Support in Stapleford

Stapleford Full-Time 25000 - 35000 £ / year (est.) No working from home possible
Hexcel

At a Glance

  • Tasks: Provide fast first and second-line IT support for hardware, software, and network issues.
  • Company: Join Hexcel, a leading company in the aerospace industry with a supportive IT team.
  • Benefits: Enjoy competitive pay, flexible working options, and opportunities for professional growth.
  • Other info: Great chance to learn and grow in a global IT environment.
  • Why this job: Be part of a dynamic team that ensures smooth tech experiences for users worldwide.
  • Qualifications: Basic IT knowledge and a passion for helping others solve tech problems.

The predicted salary is between 25000 - 35000 £ per year.

Hexcel in Duxford, UK is seeking a motivated IT Service Desk Analyst to join our high‑performing IT Service team.

You will deliver first‑line and second‑line support, ensuring incidents are resolved promptly and users have a smooth experience.

The role covers hardware, software, network, and account issues across a hybrid workplace.

You will work with global IT teams, maintain documentation, and assist with onboarding and workplace technology initiatives.

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IT Service Desk Pro: Fast First/Second-Line Support in Stapleford employer: Hexcel

Hexcel is an exceptional employer, offering a dynamic work environment in Duxford that fosters collaboration and innovation. With a strong emphasis on employee growth, you will have access to ongoing training and development opportunities, ensuring your skills are always at the forefront of the industry. The supportive culture prioritises teamwork and knowledge sharing, making it an ideal place for those looking to thrive in a fast-paced manufacturing IT support role.

Hexcel

Contact Details:

Hexcel Recruitment Team

We think you need these skills to ace IT Service Desk Pro: Fast First/Second-Line Support in Stapleford

First-Line Support
Second-Line Support
Incident Resolution
Hardware Troubleshooting
Software Troubleshooting
Network Issues Resolution
Account Management