At a Glance
- Tasks: Provide first- and second-line IT support in a fast-paced manufacturing environment.
- Company: Join Hexcel, a leader in innovative manufacturing solutions.
- Benefits: Competitive salary, supportive team, and opportunities for growth.
- Other info: Collaborate with global IT teams and enhance your tech skills.
- Why this job: Be part of a dynamic team and make a real difference in IT support.
- Qualifications: Strong customer service skills and proficiency in Windows and Microsoft 365.
The predicted salary is between 30000 - 40000 £ per year.
Hexcel is seeking an IT Service Desk Analyst in Duxford, UK to provide first- and second-line IT support in a fast-paced manufacturing environment.
You will handle incidents, service requests, and user access, while ensuring SLAs are met and knowledge is shared across the team.
The role requires strong customer service skills, Windows and Microsoft 365 proficiency, and experience with ITSM processes.
You will collaborate with global IT teams and assist with onboarding, device management, and
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IT Service Desk Analyst – Fast-Paced Manufacturing IT Support in Duxford employer: Hexcel
Hexcel is an exceptional employer, offering a dynamic work environment in Duxford that fosters collaboration and innovation. With a strong emphasis on employee growth, you will have access to ongoing training and development opportunities, ensuring your skills are always at the forefront of the industry. The supportive culture prioritises teamwork and knowledge sharing, making it an ideal place for those looking to thrive in a fast-paced manufacturing IT support role.
