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- Tasks: Lead Salesforce implementation and ensure best practices for cloud SaaS architecture.
- Company: Join a forward-thinking firm focused on innovative digital solutions.
- Benefits: Attractive salary, flexible working options, and opportunities for professional growth.
- Other info: Dynamic role with potential to influence emerging technologies like AI.
- Why this job: Be at the forefront of CRM technology and drive impactful change.
- Qualifications: Experience in Salesforce architecture and strong collaboration skills required.
The predicted salary is between 80000 - 100000 £ per year.
Key Responsibilities:
- Lead independent delivery assurance by acting as the Firm’s central counterpart between technical delivery teams and business specialists, ensuring clear risk visibility and expert challenge.
- Ensure Salesforce implementation aligns with cloud SaaS best practices, emphasizing standardized, upgrade-safe architecture, configuration-first principles, and sustainable design decisions.
- Challenge and collaborate with the implementation partner on scope, delivery approaches, and ensuring reusable, well-documented design artifacts.
- Govern configuration versus customization decisions, protecting platform upgradeability and scalability aligned to Salesforce’s roadmap.
- Oversee business readiness and adoption, supporting the translation of business requirements into platform-appropriate outcomes and enabling sustainable internal Salesforce capabilities.
- Manage the oversight of data readiness, migration strategy, and analytics, ensuring data ownership and quality are clearly defined and maintained.
- Maintain the CRM risk register, escalate critical risks to executive sponsors, and provide clear options and trade-offs to steer delivery decisions.
- Gate emerging technologies such as AI adoption in alignment with policy, maturity, and value principles while ensuring performance, security, and compliance readiness.
- Support end-to-end delivery assurance without direct project management, focusing on surfacing delivery risks early and confirming legacy CRM decommissioning plans.
- Act as the guardian of cloud SaaS integrity throughout the program, ensuring architectural choices are loosely coupled, API-led, and consistent with Salesforce platform capabilities.
Digital CRM Senior Architect employer: Hexaware
Contact Detail:
Hexaware Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital CRM Senior Architect
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and engage with professionals on platforms like LinkedIn. We can’t stress enough how personal connections can open doors that applications alone can’t.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their CRM strategies and be ready to discuss how your experience aligns with their needs. We want you to shine, so practice common interview questions and have your own ready to ask!
✨Tip Number 3
Showcase your expertise! Create a portfolio or case studies that highlight your previous work with Salesforce implementations and cloud SaaS best practices. We believe tangible examples of your skills can set you apart from the competition.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always looking for passionate individuals who can help us drive innovation in CRM solutions.
We think you need these skills to ace Digital CRM Senior Architect
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Digital CRM Senior Architect. Highlight your experience with Salesforce and cloud SaaS best practices, and don’t forget to mention any relevant projects where you’ve ensured upgrade-safe architecture.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain how your skills align with the responsibilities listed in the job description. Show us your passion for CRM and how you can help us maintain the integrity of our cloud SaaS solutions.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We want to see how you’ve managed risks and made decisions that align with business needs while keeping an eye on platform scalability and upgradeability.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Hexaware
✨Know Your Salesforce Inside Out
Make sure you’re well-versed in Salesforce best practices, especially around cloud SaaS architecture. Brush up on configuration-first principles and be ready to discuss how you’ve implemented these in past projects.
✨Prepare for Technical Challenges
Expect to face questions that challenge your understanding of risk management and delivery assurance. Think of examples where you’ve had to balance technical decisions with business needs, and be prepared to explain your thought process.
✨Showcase Your Collaboration Skills
Since the role involves working closely with both technical teams and business specialists, come prepared with examples of how you’ve successfully collaborated in the past. Highlight any experiences where you’ve navigated conflicts or differing priorities.
✨Demonstrate Your Data Savvy
Be ready to discuss data readiness and migration strategies. Share your insights on maintaining data quality and ownership, and how you’ve ensured successful analytics outcomes in previous roles.