At a Glance
- Tasks: Manage and support SuccessFactors Employee Central, ensuring smooth operations and compliance.
- Company: Join a leading HR tech firm focused on innovation and employee satisfaction.
- Benefits: Attractive salary, flexible working options, and opportunities for professional growth.
- Other info: Dynamic role with mentorship opportunities and a collaborative team environment.
- Why this job: Be at the forefront of HR technology, making a real difference in employee experiences.
- Qualifications: 5+ years in HRIS/SAP HCM with strong expertise in Employee Central.
The predicted salary is between 63000 - 77000 £ per year.
Own and operate the steady-state landscape for Success Factors Employee Central by delivering reliable L2/L3 support, maintaining configuration health, executing controlled changes, and ensuring compliance, performance, and stakeholder satisfaction under formal SLAs.
Key Responsibilities
- Triage, troubleshoot, and resolve incidents and service requests (P1-P4) across EC.
- Execute change requests for minor enhancements and fixes following change control.
- Drive problem management: root cause analysis, preventive and corrective actions.
- Maintain a clear knowledge base, runbooks, and support SOPs.
- Configuration and Data Stewardship
- Maintain and adjust EC configuration: Foundation Objects, MDF objects, Business Rules, Workflows, Event Reasons, Position Management, Picklists, and Role-Based Permissions.
- Perform data loads and mass updates using standard import templates; handle data corrections with audit traceability.
- Ensure data quality through validations, spot checks, and reconciliation.
- Release and Testing
- Lead release readiness and impact assessments for Success Factors releases.
- Own regression test planning and execution; coordinate UAT and sign-offs.
- Validate and migrate transports/configuration across environments with appropriate documentation.
- Integrations and Security
- Monitor and resolve inbound/outbound integration issues with HR, payroll, and downstream systems; coordinate with middleware teams (e. g., SAP Integration Suite/CPI).
- Maintain RBP roles, groups, and permission policies; enforce least-privilege and segregation of duties.
- Support IAS/IPS identity and SSO-related BAU activities where applicable.
- Compliance and Audit
- Ensure adherence to data privacy and retention policies (e. g., DRTM), audit requirements, and internal controls.
- Provide evidence for audits, including change logs, test results, and access reviews.
- Stakeholder and Vendor Management
- Serve as the primary functional point of contact for HR operations and business users.
- Provide status reporting, SLA dashboards, and improvement plans.
- Mentor junior analysts; conduct knowledge transfer and training sessions.
- Must-Have Skills
- Deep hands-on expertise in SAP Success
Factors Employee Central
- RBP and Security administration
- Position Management and Event handling
- Data models, picklists, imports, and configuration workbooks
- Incident, Service Request, Problem, and Change Management (ITIL)
- Test planning, regression testing, UAT support, and release readiness
- Documentation excellence and audit traceability
- Monitoring and triage for EC-centric interfaces; coordinate with middleware/integration teams
- Admin Center and, where applicable, Provisioning
- Reporting using Story/Canvas/Ad Hoc for support analytics
- Success Factors modules adjacent to EC: Time Off, Time Sheet, Onboarding
- Payroll touchpoints: ECP or third-party payroll integration
- Identity services: IAS/IPS (SSO, user provisioning)
Experience
- 5-9+ years in HRIS/SAP HCM with at least 3+ years in EC-focused BAU/AMS
- Experience operating in multi-country, multi-legal-entity environments
- Track record of owning SLA-driven support with measurable improvements
- Participation in at least 2 full lifecycle implementations or major rollouts is a plus
Education
- Bachelor's degree in Information Systems, Computer Science, HR, or related field
- #J-18808-Ljbffr
Sr Consultant - Employee Central employer: Hexaware Technologies
Hexaware Technologies is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the heart of Greater London. Employees benefit from attractive career development opportunities, engaging in transformative projects within the financial services sector, while enjoying a supportive environment that values leadership and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Sr Consultant - Employee Central
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Hexaware Technologies!
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If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
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Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Hexaware Technologies.
We think you need these skills to ace Sr Consultant - Employee Central
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Hexaware Technologies. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Hexaware Technologies and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Hexaware Technologies. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Hexaware Technologies's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Hexaware Technologies
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Hexaware Technologies.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Hexaware Technologies will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Hexaware Technologies and how you would contribute to adapting HR strategies.
