Dynamics CRM Architect

Who we are?

At Hexaware Technologies, we are a leading global IT Services company, dedicated to driving digital transformation and innovation for businesses around the world. Founded in 1990, Hexaware has grown into a global trusted partner for enterprises, offering comprehensive AI empowered services including IT Consulting, Application Development, Infrastructure and Cloud Management and Business Process services.

At Hexaware we are a community of creative, diverse, and open-minded Hexawarians creating smiles through the power of great people and technology.

We pride ourselves on our people-centric culture and commitment to sustainability. Our diverse team of over 30,000 professionals across 30 countries is driven by a shared passion for innovation and excellence. We foster a collaborative environment where creativity and continuous learning are encouraged, enabling our employees to thrive and grow.

Just so you know…

You do not need to be perfect or have perfect qualifications to apply for this job nobody is!

We believe that you do not need to match every requirement for the job position to make a valuable contribution to our team. We want to hear from you if you have the passion and potential to drive our mission forward! At Hexaware, we are committed to building and fostering a team with diverse backgrounds, experiences and skills. We value diversity and inclusion and strive to create a workplace where everyone feels welcome and supported. If you require any reasonable adjustments during the application process, please let us know.

What would you do?

Job Description

• Extremely sound in Dynamics CRM entities, workflows, configurations, customization development, Plug-ins, custom workflows, Java scripts, web resources, integrations development.
• Sound knowledge in core .NET technology, SQL Server, Power Platform, and SSRS
• Proficient on CRM Functional areas in Sales Force Automation, Marketing automation and Service management functionality
• Excellent communication and problem-solving skills
• Experience of working on full life cycle implementations across multiple versions of Dynamics CRM/365
• Types of Solutions and Deployments to various environments
• Agile methodologies

Skills and Experience:

• Minimum 5 years of experience in application development roles & implementation of Microsoft Dynamics CRM based solutions.
• Understanding and practicing the SDLC, and ability to take on the various roles as required, such as gathering requirements, design, deployment, testing and training
• Demonstrated experience in developing solutions with ASP.net, JavaScript, SQL, C#, Web Services and Web API
• Experience with Power Apps, Power Automate and Power Portal.
• Experience with agile process and methodologies desirable.
• Good presentation and excellent written and verbal communication skills.
• Degree in IT or relevant industry experience; and
• Current Microsoft Certifications will be highly regarded

Roles and Responsibilities:

• Lead developer for area/stream, run technical workshops end users to define business.
• Identify and resolve systems issues, Ownership of TDD for area , DevOps owners Automation.
• Provides technical expertise, direction, and leadership to the technical team for a project. Ensure all components of the technical architecture are properly integrated and implemented.
• Leads team in the building of CRM solutions that meets requirements.
• Responsible for end-to-end technical assurance, technical governance, technical best practices, the reuse of technical assets, and the assignment of technical work. Responsible for technical direction of the project.
• Prepare and deliver reports, recommendations, or alternatives that address existing and potential trouble areas in operating Product Testing, UAT Support.
• Mentors and coaches CRM developers and team members
• Day-to-day management of the teams, working closely with the Project Manager to provide information around scheduling, risks, issues, changes, etc.
• Participates in daily leadership calls, stand-ups, can outline performance of technical team
• Ensure technical issues are resolved in a cost effective, efficient, and timely manner
• Establish the criteria related to the release process for the team in promoting code to the appropriate environments and monitor the promotion of such code so it is in line with the processes described in the Configuration Management Plan
• Ensure teams have access to the Configuration Management Plan and use the approved Configuration Control tool
• Participate in all work product review sessions described in the Quality Plan to ensure compliance with the technical design.
• Ensure the Developer invites a subject matter expert that is knowledgeable about the system change to any conformance review
• Coach and mentor the technical team in the development of the project from a technical perspective
• Provide technical support and technical quality control throughout all stages of the project
• Provide technical subject matter expertise for the technical delivery processes and implementation. This may include, but is not limited to, informal meetings with team members on technical strategy of project; attendance at status meetings with customer entities as requested: review and involvement in all technical work product reviews
• Work with other key architecture roles to ensure the technology is being applied to meet the business objectives (Applications Architect, Data Architect, etc.)
• Collaborate with the Configuration Management Specialist to define configuration management processes and procedures for configuration items (code, configuration settings, etc.
• Participate in Work Product Reviews as referenced in the Project Quality Plan will support new pursuits and business and asked to validate estimates

What youll get from us:

• Competitive Salary
• Company Pension Scheme
• Comprehensive Health Insurance
• Flexible and hybrid working options dependent on Customer requirements.
• 24 days paid annual holidays + public holidays.
• Professional Development and Training Opportunities
• Employee Assistance Program (EAP)
• Diversity, Equity, and Inclusion Initiatives
• Company Events and Team-Building Activities

Equal Opportunities Employer:

Hexaware Technologies is an equal opportunity employer. We are dedicated to providing a work environment free from discrimination and harassment. All employment decisions at Hexaware are based on business needs, job requirements, and individual qualifications. We do not discriminate based on race including colour, nationality, ethnic or national origin, religion or belief, sex, age, disability, marital status, sexual orientation, parental status, gender reassignment, or any other status protected by law. We encourage candidates of all backgrounds to apply.

Find out more atHexaware.com.