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- Tasks: Support customers through the ordering process and manage enquiries with a proactive approach.
- Company: Dynamic company in Wrexham with a friendly and supportive team environment.
- Benefits: Collaborative atmosphere and opportunities for personal growth.
- Why this job: Join a team where your organisational skills can shine and make a difference.
- Qualifications: Strong communication, multitasking abilities, and IT skills, especially in Microsoft 365.
- Other info: Perfect for those looking to kickstart their career in customer service.
The predicted salary is between 24000 - 36000 £ per year.
A dynamic company based in Wrexham is seeking a proactive Office Administrator to support customers through the ordering process. This role involves managing customer enquiries, processing quotes and orders, and ensuring efficient order fulfilment. Ideal candidates will possess strong communication and organisational skills, with attention to detail and the ability to multitask. A good understanding of IT, particularly Microsoft 365, will be advantageous. This position offers a friendly and supportive team environment.
Responsibilities
- Support customers through the ordering process
- Manage customer enquiries
- Process quotes and orders
- Ensure efficient order fulfilment
Qualifications
- Strong communication and organisational skills
- Attention to detail and the ability to multitask
- Good understanding of IT, particularly Microsoft 365 (advantageous)
- Proactive and able to work well within a team
Customer Experience Admin Specialist in Wrexham employer: Hexagon
Contact Detail:
Hexagon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience Admin Specialist in Wrexham
✨Tip Number 1
Get to know the company inside out! Research their values, culture, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about managing customer enquiries, make sure you can articulate your thoughts clearly and confidently. Role-play with a friend or use online resources to sharpen those skills.
✨Tip Number 3
Show off your organisational skills! During interviews, share examples of how you've successfully managed multiple tasks or projects. This will demonstrate your ability to multitask effectively, which is key for this position.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Customer Experience Admin Specialist in Wrexham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your communication and organisational skills. We want to see how you’ve managed customer enquiries or processed orders in the past, so don’t hold back on those examples!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Customer Experience Admin Specialist role. Show us your enthusiasm for supporting customers and how you can contribute to our friendly team.
Show Off Your IT Skills: Since a good understanding of Microsoft 365 is advantageous, make sure to mention any relevant experience you have with it. If you've used it to streamline processes or improve efficiency, we want to hear about it!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Hexagon
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Customer Experience Admin Specialist. Familiarise yourself with the ordering process and think about how you would handle customer enquiries. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since strong communication is key for this position, prepare examples of how you've effectively communicated with customers or team members in the past. Think about specific situations where your communication made a difference, and be ready to share these stories during the interview.
✨Demonstrate Your Organisational Skills
Be prepared to discuss how you manage multiple tasks at once. You might want to bring up tools or methods you use to stay organised, especially if they relate to Microsoft 365. Showing that you can juggle various responsibilities will highlight your suitability for the role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics or how success is measured in the role. This not only shows your interest but also gives you insight into whether the company culture aligns with your values.