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- Tasks: Manage inbound inquiries, process orders, and identify business opportunities.
- Company: Dynamic recruitment agency focused on customer service excellence.
- Benefits: Competitive pay, full-time hours, and clear management support.
- Other info: Full-time role, Monday to Friday, with a supportive team.
- Why this job: Join a stable environment with solid career progression and training.
- Qualifications: Experience in customer service or sales with upselling skills.
The predicted salary is between 27500 - 28000 £ per year.
A recruitment agency seeks a Customer Service Advisor to manage inbound inquiries and process orders while identifying business opportunities. The ideal candidate has experience in customer service or sales and can effectively upsell products. This position is full-time, Monday to Friday, with a pay rate of £13.25 - £13.50 per hour. With clear management support and training available, this role offers solid career progression in a stable environment.
Inbound Sales & Service Advisor employer: Hexagon Recruitment
Contact Detail:
Hexagon Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inbound Sales & Service Advisor
✨Tip Number 1
Make sure you know the company inside out! Research their values, products, and customer service approach. This will help you tailor your responses during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your upselling techniques! Since this role involves identifying business opportunities, brush up on how to effectively upsell products. Role-play with a friend or use online resources to get comfortable with different scenarios.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the company and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to submit your application and keep track of your progress. Plus, it shows you're serious about landing that Inbound Sales & Service Advisor role!
We think you need these skills to ace Inbound Sales & Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service and sales experience. We want to see how you've effectively managed inquiries and upsold products in the past, so don’t hold back on those achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Inbound Sales & Service Advisor role. Share specific examples of how you've identified business opportunities in previous roles.
Show Your Enthusiasm: We love candidates who are genuinely excited about the role! Make sure your application reflects your passion for customer service and sales. A little enthusiasm can go a long way in making your application stand out.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to receive your details and keep track of your application!
How to prepare for a job interview at Hexagon Recruitment
✨Know Your Stuff
Before the interview, make sure you understand the company and its products. Familiarise yourself with their services and think about how you can upsell them. This will show that you're genuinely interested and ready to contribute.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've successfully handled customer inquiries or resolved issues. Highlight any situations where you identified opportunities to upsell, as this is key for the role.
✨Practice Active Listening
During the interview, demonstrate your listening skills by responding thoughtfully to questions. This not only shows your communication abilities but also reflects how you would handle customer interactions in the role.
✨Ask Insightful Questions
At the end of the interview, have a few questions ready about the team dynamics, training processes, or career progression opportunities. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.