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- Tasks: Manage air and sea freight operations, ensuring timely delivery and customer satisfaction.
- Company: Join a prestigious client in Dartford, Essex, known for excellence in logistics.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a fast-paced team that values problem-solving and customer service.
- Qualifications: Strong knowledge of freight operations and customs entries required; experience with AOG handling is a plus.
- Other info: Ideal for those who thrive in a challenging, ever-changing environment.
The predicted salary is between 30000 - 42000 £ per year.
Hexagon Recruitment are seeking a Freight Operations individual to join the team at one of our most prestigious clients based in Dartford, Essex. Please ensure you possess the required skills necessary for this role before submission. Background/skills needed: Providing a high level of customer service Completing customs entries for air exports/ imports Monitoring of urgent AOG/Ship Spares updates, resolve customer and supplier queries efficiently and adapt quickly to changing parameters of the shipment Strong knowledge of air & sea freight operations and documentation Excellent organisational and time management skills High attention to detail and accuracy Proactive approach to problem-solving and customer service Ability to adapt quickly to changing priorities and customer needs Experience with AOG handling and time-critical shipments. Ship Spares shipment handling would be a bonus Arranging collection/delivery from/to vendors General Duties: Dealing with AOG/Ship Spares shipments start-finish Dealing with exports/imports/cross-trade shipments HM Customs entries Quoting customers Sending pre-alerts File creation from cradle to grave Responding to urgent queries and requests from customers for urgent shipments Handling key accounts
Freight Operations employer: Hexagon Recruitment
Contact Detail:
Hexagon Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Freight Operations
✨Tip Number 1
Familiarise yourself with the specific customs regulations and documentation required for air exports and imports. This knowledge will not only boost your confidence during interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Highlight any previous experience you have with AOG handling and time-critical shipments. Be prepared to discuss specific examples of how you've successfully managed urgent requests in the past.
✨Tip Number 3
Showcase your organisational and time management skills by preparing a brief overview of how you prioritise tasks in a fast-paced environment. This will help illustrate your ability to adapt quickly to changing priorities.
✨Tip Number 4
Research the company’s key accounts and their specific needs. Understanding their operations will allow you to tailor your responses during the interview, demonstrating that you are proactive and customer-focused.
We think you need these skills to ace Freight Operations
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in freight operations, particularly with air and sea freight. Emphasise any relevant skills such as customs entries, AOG handling, and customer service.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the requirements listed in the job description. Mention your ability to adapt to changing priorities and provide examples of how you've successfully managed urgent shipments in the past.
Showcase Relevant Experience: In your application, detail your previous roles related to freight operations. Include specific examples of how you’ve handled customs entries, resolved queries, and managed time-critical shipments.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. Ensure that all information is accurate and clearly presented, as attention to detail is crucial in this role.
How to prepare for a job interview at Hexagon Recruitment
✨Showcase Your Customer Service Skills
Since the role requires a high level of customer service, be prepared to share specific examples of how you've successfully handled customer queries in the past. Highlight your proactive approach and any instances where you went above and beyond to resolve issues.
✨Demonstrate Your Knowledge of Freight Operations
Make sure to brush up on your knowledge of air and sea freight operations, including customs entries and documentation. Be ready to discuss your experience with AOG handling and time-critical shipments, as this will show your suitability for the role.
✨Emphasise Your Organisational Skills
Given the importance of organisation and time management in this position, prepare to discuss how you prioritise tasks and manage your time effectively. You might want to provide examples of how you've successfully managed multiple shipments or deadlines simultaneously.
✨Be Ready for Problem-Solving Scenarios
The ability to adapt quickly to changing priorities is crucial. Think of scenarios where you've had to solve problems under pressure, especially related to urgent shipments. This will demonstrate your capability to handle the dynamic nature of freight operations.
