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- Tasks: Coordinate air freight shipments, prepare documentation, and ensure compliance with regulations.
- Company: Join a well-established forwarding company in the heart of Liverpool City Centre.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a team that values customer satisfaction and problem-solving in logistics.
- Qualifications: Previous experience in air freight operations and strong communication skills are essential.
- Other info: Ideal for those who thrive in fast-paced environments and love tackling challenges.
The predicted salary is between 28800 - 43200 £ per year.
Hexagon Recruitment are seeking an Air Freight Export (&Sea) Operator for their well established forwarding company based in Liverpool City Centre Air Export Operator – The Role & Responsibilities – Shipment Coordination: Plan and manage air freight export shipments according to customer needs, including booking shipments and preparing necessary documentation like Airway Bills and Shippers’ Export Declarations. – Customs Documentation: Prepare and submit customs documentation, including export declarations, export licenses, and other required paperwork to ensure compliance with regulations. – Customer Service: Communicate with Control Towers to provide updates on shipment status, resolve any issues that arise, and ensure a high level of customer satisfaction. – Record Keeping: Maintain accurate records of shipments, including tracking and tracing data, and ensure all quality control procedures are followed – Problem Resolution: Address and resolve any shipment irregularities or issues that may occur during the transportation process. – Compliance: Ensure all activities comply with relevant laws, regulations, and standards, including customs regulations and export procedures. Experience needed for this role – Ideal candidate will have previous experience in air freight operations – Ability to demonstrate knowledge and understanding of Export – Previous experience of working with multi freight would be advantageous. – Excellent time management and organisational skills, as well as a natural and strong communicator with the ability to problem solve and adapt
Air (&Sea) Freight Export Operator employer: Hexagon Recruitment
Contact Detail:
Hexagon Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Air (&Sea) Freight Export Operator
✨Tip Number 1
Familiarise yourself with the specific customs regulations and documentation required for air freight exports. Understanding these details will not only help you in interviews but also demonstrate your commitment to compliance and efficiency in the role.
✨Tip Number 2
Network with professionals in the air freight industry, especially those who work in export operations. Attend relevant events or join online forums to gain insights and potentially get referrals that could lead to job opportunities.
✨Tip Number 3
Brush up on your customer service skills, as this role requires effective communication with clients and control towers. Practising how to handle difficult situations or complaints can set you apart during the interview process.
✨Tip Number 4
Showcase your organisational skills by preparing a mock shipment plan. This will not only help you understand the logistics involved but also provide a practical example to discuss during your interview, highlighting your proactive approach.
We think you need these skills to ace Air (&Sea) Freight Export Operator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Air Freight Export Operator position. Tailor your application to highlight relevant experience in shipment coordination and customs documentation.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience you have in air freight operations or related fields. Mention specific examples of how you've managed shipments, prepared customs documentation, or resolved issues during transportation.
Showcase Communication Skills: Since customer service is a crucial part of this role, make sure to illustrate your communication skills in your application. Provide examples of how you've effectively communicated with clients or resolved problems in past positions.
Proofread Your Application: Before submitting your application, take the time to proofread your documents. Check for any spelling or grammatical errors, and ensure that all information is clear and concise. A well-presented application reflects your attention to detail.
How to prepare for a job interview at Hexagon Recruitment
✨Know Your Freight Basics
Brush up on your knowledge of air freight operations, especially the specifics of export processes. Be prepared to discuss key terms like Airway Bills and Shippers’ Export Declarations, as well as any relevant regulations.
✨Showcase Your Customer Service Skills
Since customer satisfaction is crucial in this role, think of examples from your past experiences where you successfully resolved issues or improved communication with clients. Highlight your ability to keep customers informed about their shipments.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss scenarios where you've encountered shipment irregularities. Explain how you approached these challenges and what steps you took to resolve them, showcasing your adaptability and critical thinking.
✨Emphasise Organisational Skills
Given the importance of record-keeping and compliance in this role, be ready to talk about your time management strategies and how you maintain accurate records. Mention any tools or systems you use to stay organised.
