At a Glance
- Tasks: Deliver top-notch technical support for cutting-edge CMM products across the UK.
- Company: Join Hexagon Metrology, a global leader in precision technology.
- Benefits: Competitive salary, overtime potential, company vehicle, and generous holiday allowance.
- Other info: Enjoy comprehensive training and excellent career growth opportunities.
- Why this job: Apply your engineering skills in a dynamic, customer-focused role with real impact.
- Qualifications: HNC or Degree in Engineering and 4 years of hands-on experience required.
The predicted salary is between 35000 - 45000 £ per year.
The Service Engineer is responsible for delivering high-quality technical support and services for Hexagon Metrology’s CMM product portfolio. This includes installation, calibration, maintenance, and repair of equipment. The role involves working directly with customers across the UK and Ireland, ensuring service is delivered on time, within budget, and to the highest standards.
The Field Service Engineer will predominantly travel within their assigned local area; however, travel across the UK to support customer needs will also be required. This role offers a unique opportunity to apply your technical skills in a dynamic, customer-facing environment with a global industry leader.
Technical Service Delivery
- Install and commission new equipment at customer sites.
- Perform scheduled maintenance, calibrations, and repairs.
- Diagnose faults down to component/module level and produce clear, written service reports.
- Ensure all work complies with Hexagon and customer health and safety policies.
Customer Interaction
- Communicate effectively with customers before, during, and after site visits.
- Provide guidance on equipment care and preventative maintenance.
- Ensure customer satisfaction through professional, timely service.
- Assist the Service Manager/Service Co-Ordinator with scheduling and coordination of field jobs, ensuring optimal allocation of resources and timely service delivery across the team.
- Share knowledge with colleagues; mentor apprentices and junior engineers.
- Collaborate with internal teams and factory support to resolve complex technical issues.
- Contribute to continuous improvement by sharing ideas and best practices.
Compliance & Documentation
- Maintain accurate records in service management systems.
- Complete all administration requests on time.
- Follow all internal procedures and uphold Hexagon’s Core values and ethical standards.
Skills & Experience Required
- Technical Expertise: HNC or Degree in Mechanical and/or Electrical Engineering preferred. Minimum 4 years of hands-on industry experience. Proficient in diagnostic and fault-finding techniques. Strong IT skills, particularly in a Windows environment.
- Interpersonal Skills: Confident and professional with excellent communication skills. Able to build rapport with customers and act with integrity. Practical and solutions-oriented with good problem-solving ability.
- Organisational Abilities: Capable of working independently and managing time effectively. Able to meet deadlines and prioritize multiple service requests. Flexible and adaptable to changing customer needs and schedules.
What we offer
- Competitive salary with additional earning potential through overtime.
- 25 days’ holiday plus statutory leave.
- Fully expensed company vehicle, laptop, and mobile phone.
- Daily lunch allowance and company credit card.
- Employer pension contribution.
- Comprehensive technical training, both locally and at manufacturing sites.
Additional Information
- Regular travel throughout the UK and occasional assignments in Europe.
- Required to maintain and develop knowledge through ongoing training.
- Expected to contribute to health, safety, and quality standards compliance.
Field Service Engineer - CMM/UHA employer: Hexagon Manufacturing Intelligence
Join a dynamic and innovative team where your expertise in pricing strategy will not only be valued but will also drive significant commercial success. Our collaborative work culture fosters professional growth, offering you the chance to lead impactful projects while enjoying a supportive environment that prioritises employee development. Located in a vibrant area, we provide unique opportunities for networking and career advancement, making us an exceptional employer for those looking to make a meaningful contribution.
Contact Details:
Hexagon Manufacturing Intelligence Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer - CMM/UHA
✨Join Engineering Meetups!
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We think you need these skills to ace Field Service Engineer - CMM/UHA
Some tips for your application 🫡
Showcase Your Technical Expertise:When applying for an engineering role like Field Service Engineer - CMM/UHA, it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.
Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at Hexagon Manufacturing Intelligence a clear picture of the value you can bring.
Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to Hexagon Manufacturing Intelligence specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!
Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.
How to prepare for a job interview at Hexagon Manufacturing Intelligence
✨Brush Up on Core Engineering Principles
Before heading into the interview with Hexagon Manufacturing Intelligence, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!
✨Show Off Your Problem-Solving Skills
Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.
✨Relate Your Experience to the Role
In a full-time role, employers like Hexagon Manufacturing Intelligence want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.
✨Know Your Tools and Software
Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.
