Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver top-notch technical support for cutting-edge CMM products across the UK.
- Company: Join Hexagon Metrology, a global leader in precision technology.
- Benefits: Competitive salary, overtime potential, company vehicle, and generous holiday allowance.
- Why this job: Apply your engineering skills in a dynamic, customer-focused role with real impact.
- Qualifications: HNC or Degree in Engineering and 4 years of hands-on experience required.
- Other info: Enjoy comprehensive training and excellent career growth opportunities.
The predicted salary is between 35000 - 45000 £ per year.
The Service Engineer is responsible for delivering high-quality technical support and services for Hexagon Metrology’s CMM product portfolio. This includes installation, calibration, maintenance, and repair of equipment. The role involves working directly with customers across the UK and Ireland, ensuring service is delivered on time, within budget, and to the highest standards.
The Field Service Engineer will predominantly travel within their assigned local area; however, travel across the UK to support customer needs will also be required. This role offers a unique opportunity to apply your technical skills in a dynamic, customer-facing environment with a global industry leader.
Technical Service Delivery- Install and commission new equipment at customer sites.
- Perform scheduled maintenance, calibrations, and repairs.
- Diagnose faults down to component/module level and produce clear, written service reports.
- Ensure all work complies with Hexagon and customer health and safety policies.
- Communicate effectively with customers before, during, and after site visits.
- Provide guidance on equipment care and preventative maintenance.
- Ensure customer satisfaction through professional, timely service.
- Assist the Service Manager/Service Co-Ordinator with scheduling and coordination of field jobs, ensuring optimal allocation of resources and timely service delivery across the team.
- Share knowledge with colleagues; mentor apprentices and junior engineers.
- Collaborate with internal teams and factory support to resolve complex technical issues.
- Contribute to continuous improvement by sharing ideas and best practices.
- Maintain accurate records in service management systems.
- Complete all administration requests on time.
- Follow all internal procedures and uphold Hexagon’s Core values and ethical standards.
- Technical Expertise: HNC or Degree in Mechanical and/or Electrical Engineering preferred. Minimum 4 years of hands-on industry experience. Proficient in diagnostic and fault-finding techniques. Strong IT skills, particularly in a Windows environment.
- Interpersonal Skills: Confident and professional with excellent communication skills. Able to build rapport with customers and act with integrity. Practical and solutions-oriented with good problem-solving ability.
- Organisational Abilities: Capable of working independently and managing time effectively. Able to meet deadlines and prioritize multiple service requests. Flexible and adaptable to changing customer needs and schedules.
- Competitive salary with additional earning potential through overtime.
- 25 days’ holiday plus statutory leave.
- Fully expensed company vehicle, laptop, and mobile phone.
- Daily lunch allowance and company credit card.
- Employer pension contribution.
- Comprehensive technical training, both locally and at manufacturing sites.
- Regular travel throughout the UK and occasional assignments in Europe.
- Required to maintain and develop knowledge through ongoing training.
- Expected to contribute to health, safety, and quality standards compliance.
Field Service Engineer - CMM/UHA employer: Hexagon Manufacturing Intelligence
Contact Detail:
Hexagon Manufacturing Intelligence Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer - CMM/UHA
✨Tip Number 1
Network like a pro! Reach out to your connections in the engineering field, especially those who work with CMM products. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common technical questions related to mechanical and electrical engineering. We recommend setting up mock interviews with friends or using online platforms to get comfortable with the process.
✨Tip Number 3
Show off your problem-solving skills! During interviews, share specific examples of how you've diagnosed and resolved technical issues in the past. This will demonstrate your hands-on experience and make you stand out.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our company.
We think you need these skills to ace Field Service Engineer - CMM/UHA
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your technical expertise and relevant experience in mechanical or electrical engineering. We want to see how your skills align with the Field Service Engineer role, so don’t be shy about showcasing your hands-on industry experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how you can contribute to our team. Remember to mention your customer interaction skills and how you ensure satisfaction through professional service.
Showcase Problem-Solving Skills: In your application, highlight specific examples where you've diagnosed faults or resolved complex technical issues. We love seeing practical, solutions-oriented candidates who can think on their feet and adapt to changing situations.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Hexagon Manufacturing Intelligence
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge related to CMM and UHA equipment. Be prepared to discuss specific diagnostic techniques and fault-finding methods you've used in the past. This will show that you’re not just familiar with the equipment, but that you can handle real-world problems.
✨Show Off Your Customer Skills
Since this role involves a lot of customer interaction, think of examples where you've successfully communicated with clients. Prepare to share how you’ve built rapport and ensured customer satisfaction in previous roles. This will highlight your interpersonal skills and professionalism.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, like how you would handle a last-minute service request or a technical issue on-site. Practise your responses to these scenarios, focusing on your problem-solving abilities and how you prioritise tasks under pressure.
✨Demonstrate Your Organisational Skills
Prepare to discuss how you manage your time and resources effectively, especially when juggling multiple service requests. Share specific examples of how you’ve organised your workload in the past, as this will show that you can thrive in a dynamic environment.