At a Glance
- Tasks: Provide top-notch customer service and manage neighbourhoods for over 550 homes.
- Company: Join Hexagon, a forward-thinking housing association in South East London.
- Benefits: Competitive salary, essential car user allowance, and hybrid working options.
- Other info: Dynamic team environment with opportunities for personal and professional growth.
- Why this job: Make a real difference in residents' lives while developing your skills.
- Qualifications: Experience in customer service, strong communication, and organisational skills.
The predicted salary is between 30000 - 40000 £ per year.
£36,471 - £40,525 (dependent on experience) plus Essential Car User Allowance
Full-time – 35 hours per week
South East London - Hybrid
Hexagon is an innovative and responsive housing association working in partnership with a range of local authorities to meet housing needs across South East London. With a turnover of £40m, 120 staff and over 4,000 homes, Hexagon is continually improving the quality and range of our affordable homes and services.
Are you looking to utilise your excellent customer service and communication skills to provide our residents with a great service? If so, this could be the role for you.
We are looking for a Neighbourhood Officer to join our dynamic Housing Team to provide a comprehensive neighbourhood management service to a patch of circa 550 homes across our boroughs of operation.
Our ideal candidate will have:
- A proven background of working in a front-line customer service environment – preferably in the housing sector
- A commitment to excellent standards of customer care
- Good IT and numeracy skills
- Excellent verbal and written communication skills
- Excellent organisational skills – ability to manage a busy workload and meet deadlines/targets
- An understanding of issues relating to diversity (eg mental health, neurodiversity, other vulnerabilities)
Neighbourhood Officer employer: Hexagon Housing
Hexagon is an exceptional employer that prioritises employee development and well-being, offering a supportive work culture where your contributions truly matter. With a focus on innovation in housing services and a commitment to diversity, you will have the opportunity to grow professionally while making a meaningful impact in the South East London community. Enjoy a competitive salary, essential car user allowance, and the flexibility of hybrid working as part of a dedicated team committed to providing outstanding service to our residents.
