Rent & Service Charge Manager

£61,358 per annum
Full-time – 35 hours per week
South East London - Hybrid

Hexagon is an innovative and responsive housing association working in partnership with a range of local authorities to meet housing needs across Southeast London. With a turnover of £40m, 120 staff and over 4,000 homes, Hexagon is continually improving the quality and range of our affordable homes and services.

As an organisation we are concerned with people, their homes, and communities. We make good quality, affordable housing, and services available to people in the local areas we serve, and work to extend opportunities and improve the neighbourhoods they live in.

We have an excellent opportunity for an outstanding candidate with a passion for social housing to provide leadership on our Rent and Service Charge management. Reporting to the Head of Finance, you will manage the service charge and rent setting across our leasehold, shared ownership, social and affordable rents portfolio, ensuring compliance with statutory and regulatory requirements. You will directly manage the Rents & Service Charge Analysts and ensure that high quality services are provided internally and externally.

The role will be responsible for the development and delivery of the annual plan in relation to rents and service charge activities and will also contribute to the overall management of Hexagon.

Our ideal candidate will have:

• Considerable experience of rent and service charge management in the housing sector.
• AAT or equivalent accounting qualification.
• Experience of using housing management and financial systems (e.g. SUN/CIVICA).
• Considerable knowledge of regulation/legislation related to the setting and management of rents and service charges.
• Track record of delivering service improvements and the ability to work across teams.
• Experience of managing and developing staff.
• Excellent verbal and written communication skills.
• A positive “can do” attitude and a commitment to a high standard of service delivery.

If you think you have the skills to do all this and more, we want to hear from you. This role presents a brilliant opportunity to further your career with a dynamic Great Place to Work accredited company with IIP Gold, that is committed to employee engagement, values its staff and provides a work environment that is built on flexibility, empowerment, and a commitment to support you to be the best that you possibly can.

If you want to work with a fantastic team and feel proud of the contribution that you make each day, then we very much want to hear from you.

We will offer you training and supervision to help you achieve your full potential, and an excellent package including private medical insurance, pension scheme with 3 x salary life assurance, flexible hybrid working, and 26 days annual leave rising one day per year to 31 days.

For further details and how to apply, please visit our website via the apply button. No agencies.

Closing date: Sunday 29 June 2025.
Interviews will be held on Wednesday 9 July 2025.

We are committed to building a diverse workforce and making Hexagon an inclusive place to work where everyone can be themselves and feel valued for their contribution.

Accessibility and Adjustments
We are committed to providing reasonable adjustments throughout the recruitment process to ensure inclusivity. If you have any specific requirements, please contact the HR Department at Head Office.