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- Tasks: Help residents improve their financial health and avoid money troubles.
- Company: Join a dynamic team focused on community investment and engagement.
- Benefits: Gain valuable experience while making a real impact in people's lives.
- Why this job: Be part of a mission-driven team that values empathy and support for low-income households.
- Qualifications: Strong understanding of budgeting, welfare benefits, and excellent communication skills required.
- Other info: Opportunity to work closely with experienced advisers and develop your professional skills.
The predicted salary is between 30000 - 42000 £ per year.
We are seeking an exceptional individual with a passion for making a difference to join our busy Community Investment & Engagement Team as a Money Support Adviser. You will work with our Senior Employment Adviser and Money Support Assistant toprovide support, advice and guidance to Hexagon residents, helping them become more financially resilient, avoid rent arrears and financial difficulties. You will have:- -Strong understanding of the issues facing low-income households, and good understanding of the principles around income maximisation, budgeting and basic debt advice -Good knowledge of housing and welfare benefits -Good IT Skills including Word, Excel, Outlook, Databases -Excellent communication skills including the ability to deal sensitively with customers with differing needs -Ability to maintain accurate case records -Ability to travel to home visits in Hexagons area of operation. If you think you have the skills to do all this and more, we want to hear from you. This role presents a brilliant opportunity to further your career with a dynamic Great Place to Work accredited company with IIP Gold, that is committed to employee engagement, values its staff and provides a work environment that is built on flexibility, empowerment, and a commitment to support you to be the best that you possibly can. If you want to work with a fantastic team and feel proud of the contribution that you make each day, then we very much want to hear from you. We will offer you training and supervision to help you achieve your full potential, and an excellent package including private medical insurance, pension scheme with 3 x salary life assurance, flexible hybrid working, and 26 days annual leave rising one day per year to 31 days. Hexagon is an innovative and responsive housing association working in partnership with a range of local authorities to meet housing needs across Southeast London. With a turnover of £40m, 120 staff and over 4,000 homes, Hexagon is continually improving the quality and range of our affordable homes and services. As an organisation we are concerned with people, their homes, and communities. We make good quality, affordable housing, and services available to people in the local areas we serve, and work to extend opportunities and improve the neighbourhoods they live in. We will offer you training and supervision to help you achieve your full potential, and an excellent package including private medical insurance, pension scheme with 3 x salary life assurance, flexible hybrid working, and 26 days annual leave rising one day per year to 31 days. For an application pack and further details please visit our website hexagon.org.uk/careers No agencies Closing Date: Thursday 6th February 2025 Interview Date: Thursday 20th February 2025 We are committed to building a diverse workforce and making Hexagon an inclusive place to work where everyone can be themselves and feel valued for their contribution. JBRP1_UKTJ
Money Support Adviser employer: Hexagon Housing Association Ltd
Contact Detail:
Hexagon Housing Association Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Money Support Adviser
✨Tip Number 1
Familiarize yourself with the specific financial challenges faced by low-income households. Understanding these issues will not only help you connect with potential clients but also demonstrate your commitment to making a difference in their lives.
✨Tip Number 2
Brush up on your knowledge of housing and welfare benefits. Being well-versed in these areas will allow you to provide accurate and helpful advice, which is crucial for the role of a Money Support Adviser.
✨Tip Number 3
Practice your communication skills, especially in dealing with sensitive topics. Role-playing scenarios can help you prepare for real-life interactions with clients who may be facing financial difficulties.
✨Tip Number 4
Make sure your IT skills are sharp, particularly in Word, Excel, and databases. Being proficient in these tools will enable you to manage client information effectively and streamline your support efforts.
We think you need these skills to ace Money Support Adviser
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Money Support Adviser position. Highlight the key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to reflect your understanding of financial resilience, budgeting, and debt advice. Include specific examples of your experience working with low-income households and any relevant qualifications.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping others and your knowledge of housing and welfare benefits. Use clear examples to demonstrate your communication skills and ability to support diverse customers.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors or typos. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Hexagon Housing Association Ltd
✨Show Your Understanding of Financial Issues
Make sure to demonstrate your strong understanding of the challenges faced by low-income households. Be prepared to discuss specific examples of how you've helped individuals or communities navigate financial difficulties.
✨Highlight Your IT Skills
Since good IT skills are essential for this role, be ready to talk about your experience with Word, Excel, Outlook, and databases. You might even want to mention any specific projects where you utilized these tools effectively.
✨Communicate with Empathy
Excellent communication skills are crucial for this position. Practice how you would approach sensitive conversations with customers. Show that you can listen actively and respond with empathy to their needs.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think of situations where you had to provide advice or support in challenging circumstances, and be ready to explain your thought process and actions.
