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- Tasks: Lead the front of house team and ensure exceptional customer service at a vibrant commercial estate.
- Company: A top real estate investment firm known for its commitment to quality and service.
- Benefits: Competitive salary up to £35,000 and a generous benefits package.
- Why this job: Join a dynamic team and enhance tenant experiences in a thriving environment.
- Qualifications: Experience in front-of-house or customer service roles with a passion for excellence.
- Other info: Opportunity to grow in a leading company within the real estate sector.
The predicted salary is between 28000 - 42000 £ per year.
A leading real estate investment company is seeking a Front of House Manager to provide high-quality service at a multi-tenanted commercial estate in York. This is a customer-focused role, involving reception management and tenant engagement, combined with facilities coordination.
The ideal candidate will have experience in front-of-house or customer service roles and a passion for excellent service.
The position offers a salary up to £35,000 and a generous benefits package.
Guest Experience & Front of House Lead employer: Hexagon Group
Contact Detail:
Hexagon Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience & Front of House Lead
✨Tip Number 1
Network like a pro! Reach out to people in the real estate and customer service sectors. Attend local events or join online groups where you can connect with industry professionals. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for excellent service shine through. Share specific examples of how you've gone above and beyond in previous roles to create memorable experiences for customers.
✨Tip Number 3
Research the company! Before any interview, dive into the company's values and culture. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for jobs that match your skills. Plus, it shows you're serious about joining our team and helps us keep track of your application.
We think you need these skills to ace Guest Experience & Front of House Lead
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your experience in front-of-house or customer service roles. We want to see how you've gone above and beyond to provide excellent service, so share specific examples that showcase your passion for helping others.
Tailor Your Application: Don’t just send a generic application! We love it when candidates take the time to tailor their CV and cover letter to our job description. Mention the key responsibilities and skills we’re looking for, and explain how you fit the bill.
Be Professional Yet Approachable: While we appreciate professionalism, don’t forget to let your personality shine through! The role is all about engaging with tenants, so a friendly tone in your written application can really make you stand out.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Hexagon Group
✨Know the Company Inside Out
Before your interview, make sure to research the real estate investment company thoroughly. Understand their values, mission, and recent projects. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Since this role is all about providing high-quality service, be ready to share specific examples from your past experiences. Think of situations where you went above and beyond for a customer or resolved a challenging issue. This will demonstrate your passion for excellent service.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills and ability to handle tenant engagement. Practice responses to common scenarios you might encounter in a front-of-house role, such as managing difficult tenants or coordinating facilities under pressure.
✨Dress the Part
First impressions matter, especially in a customer-focused role. Dress professionally and appropriately for the interview. This not only reflects your understanding of the position but also sets a positive tone for the conversation.
