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- Tasks: Manage a portfolio of commercial properties and ensure exceptional customer service.
- Company: Join Hexagon Group, a growing real estate practice with a strong promotion track record.
- Benefits: Enjoy a collaborative office environment and opportunities for career advancement.
- Why this job: Be part of a dynamic team that values communication and client relationships.
- Qualifications: Experience in commercial property management and knowledge of service charge budgets required.
- Other info: Fast-tracked interviews for suitable candidates; don't miss out!
The predicted salary is between 42000 - 77000 £ per year.
Facilities Manager
West End
50,000 – 55,000
Hexagon Group has an exciting opportunity for a Facilities Manager to join a niche real estate practice. In this role, you will manage a small portfolio of commercial properties in the West End, all within walking distance of each other. You will have an office within the portfolio, shared with your client. With this in mind, we are looking for a strong communicator who can effectively manage client expectations.
This is a fantastic opportunity to join a growing company with a strong track record of promoting team members into senior positions. Over the past three years, they have expanded the team on this instruction by at least 15 members and continue to identify opportunities for further growth.
Key Responsibilities:
- Day to day management of your allocated portfolio, providing exceptional levels of customer service to your tenant / client.
- Overseeing statutory compliance across your portfolio and ensuring health & safety protocols are being followed.
- Preparing site risk assessments for each property and uploaded on to the relevant system.
- Responsible for managing each site’s service charge budget from preparation to reconciliation.
- Management of the hard & service partners on–site, and monitoring their performance
- Ensuring each site is clean and presentable, with any issues addressed promptly.
- Conducting regular site walkarounds and maintaining visibility with tenants.
You will have previous experience in the commercial property management sector, specifically in managing multi–tenanted properties. A strong understanding of service charge budgets is essential, including experience in setting them, along with solid knowledge of statutory compliance and health & safety regulations.
Strong communication skills are crucial, as you will be working closely with senior stakeholders both internally and externally, forming a close working relationship with your client.
Additionally, holding an IOSH or NEBOSH Certificate would be advantageous.
Our client is keen to move on this vacancy fast and will be looking to interview suitable candidates ASAP.
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Facilities Manager employer: Hexagon Group
Contact Detail:
Hexagon Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Manager
✨Tip Number 1
Make sure to showcase your strong communication skills during any interactions. Since this role involves managing client expectations, demonstrating your ability to communicate effectively can set you apart from other candidates.
✨Tip Number 2
Familiarize yourself with the specific health and safety regulations relevant to commercial properties. Being able to discuss these confidently in an interview will show that you are well-prepared and knowledgeable about the industry.
✨Tip Number 3
Highlight any previous experience you have with service charge budgets. Be ready to discuss how you've managed them in the past, as this is a key responsibility for the Facilities Manager role.
✨Tip Number 4
Since the company is expanding rapidly, express your enthusiasm for growth and development within the organization. Mentioning your interest in advancing to senior positions can demonstrate your long-term commitment to the company.
We think you need these skills to ace Facilities Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in commercial property management, particularly with multi-tenanted properties. Emphasize your understanding of service charge budgets and statutory compliance.
Craft a Strong Cover Letter: In your cover letter, showcase your strong communication skills and your ability to manage client expectations. Mention specific examples from your previous roles that demonstrate your customer service excellence.
Highlight Relevant Certifications: If you hold an IOSH or NEBOSH Certificate, be sure to mention this in your application. It shows your commitment to health and safety regulations, which is crucial for this role.
Show Enthusiasm for the Role: Express your excitement about the opportunity to work with Hexagon Group and contribute to their growth. Mention how you align with their values and vision for the future.
How to prepare for a job interview at Hexagon Group
✨Showcase Your Communication Skills
As a Facilities Manager, strong communication is key. Be prepared to discuss how you've effectively managed client expectations in the past and provide examples of successful interactions with stakeholders.
✨Demonstrate Your Knowledge of Compliance
Make sure you understand statutory compliance and health & safety regulations thoroughly. Be ready to explain how you've ensured compliance in previous roles and how you would approach it in this position.
✨Discuss Your Experience with Service Charge Budgets
Since managing service charge budgets is essential for this role, come prepared to talk about your experience in setting and reconciling these budgets. Highlight any specific challenges you've faced and how you overcame them.
✨Prepare for Site Management Scenarios
Think about potential scenarios you might encounter while managing a portfolio of properties. Be ready to discuss how you would handle issues related to tenant satisfaction, site cleanliness, and partner performance.
