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- Tasks: Support young people in daily activities and manage challenging behaviours.
- Company: Hexagon Care Services provides residential care and education for young people across England.
- Benefits: Enjoy free parking, an electric vehicle scheme, and a generous pension plan.
- Why this job: Make a real impact in young people's lives while working in a supportive team environment.
- Qualifications: 12 months experience in a children's residential home is essential; relevant qualifications are a plus.
- Other info: This is a permanent position; sponsorship is not available.
The predicted salary is between 30000 - 34000 £ per year.
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Senior Residential Support Worker – Phoenix House, Blackpool
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Client:
Hexagon Care Services
Location:
Blackpool, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
b49be280aacc
Job Views:
5
Posted:
12.08.2025
Expiry Date:
26.09.2025
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Job Description:
Job Summary
Job Title: Senior Residential Support Worker
Location:Phoenix House Children’s Home – Blackpool
Hours: 40.5 hours per week
Salary: £30,500 – £34,100 (depending on experience and qualifications) *
Earnings:£35,675 – £39,275 (based on 10 sleep ins per month)
Shift Pattern: 1 shift on, 2 shifts off
Shift Pattern: 8am – 11pm followed by a sleep in after every shift, with a handover the following day between 8am – 8:30am
Annual Leave Entitlement: 251.1 hours
About Hexagon Care
Hexagon Care Services is a national provider of residential care, education, and therapy for young people. With over 80 homes and schools across England, we collaborate closely with local authorities to provide specialised services, including therapeutic care, crisis intervention, and support for children with social, emotional, and behavioural difficulties. Our mission is to offer safe, stable environments where young people can build resilience and develop skills for a brighter future.
The Role
We’re looking for a Senior Residential Support Worker to join our dedicated team at Phoenix House Children’s Home. This role is perfect for someone with at least 12 months’ experience in a children’s residential home, who is passionate about making a real impact. Working alongside an experienced and supportive management team, you’ll play a key role in creating a positive, nurturing home environment where young people feel safe, supported, and empowered.
Key Responsibilities
- Support young people in a range of activities, including cooking, cleaning, outings, and taking part in games and appointments.
- Manage challenging behaviours effectively and professionally, with support from senior staff and therapeutic services.
- Create a safe, supportive, and nurturing environment for young people, ensuring they feel heard and valued.
- Collaborate with psychologists and the therapy team to establish appropriate boundaries and strategies for supporting the children in your care.
What We’re Looking For:
- A genuine passion for safeguarding, motivating, and inspiring young people.
- Ability to demonstrate and lead by example, sharing best practices with your team.
- Experience with challenging behaviour, with the ability to handle such situations calmly and professionally.
- Flexibility to work shifts, including evenings, weekends, and sleep-ins.
- Experience of working in a residential home for children is essential for the role (minimum of 12 months experience) having a relevant qualification is advantageous, although not essential. Please contact our recruitment team if you have experience but are not qualified and want to ask any questions.
Benefits of Working at Hexagon Care Services:
- Death in Service (4x salary)
- Free, on-site parking
- Electric vehicle scheme
- Free access to Employee Assistance Programme
- Free access to GP Hero
- Blue Light Card
- Long Service Payments
- Cycle to Work Scheme
- Ofsted outstanding bonus payment
- Pension
*Please note the above figures are based on holding an equivalent qualification. If you do not have this qualification but have the 12+ months experience working specifically in a children\’s home, please do get in contact with us.
What Our Ofsted Inspection Says:
\”An experienced, caring and committed manager manages the home.\”
\”One parent said, ‘There is nothing they could do better.’\”
\”Two children had lived at the home for over five years and made significant progress in all areas of their lives.\”
Additional Information:
Please note, Hexagon Care Services does not hold a sponsorship licence and as such we are unable to support any candidates who do not already have right to work. This is a permanent position, if you have right to work but with an expiry date, we are more than welcome to receive your application but please note you would only be eligible for an interim contract linked to your RTW expiry.
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Senior Residential Support Worker - Phoenix House employer: Hexagon Care Services
Contact Detail:
Hexagon Care Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Residential Support Worker - Phoenix House
✨Tip Number 1
Familiarise yourself with the specific needs of children in residential care. Understanding the challenges they face will help you demonstrate your passion and commitment during interviews.
✨Tip Number 2
Network with professionals in the field. Attend local events or join online forums related to children's residential care to connect with others who can provide insights or even referrals.
✨Tip Number 3
Prepare for situational questions that may arise during the interview. Think of examples from your past experience where you've successfully managed challenging behaviours or created a nurturing environment.
✨Tip Number 4
Research Hexagon Care Services thoroughly. Knowing their mission, values, and recent achievements will allow you to tailor your responses and show that you're genuinely interested in being part of their team.
We think you need these skills to ace Senior Residential Support Worker - Phoenix House
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Senior Residential Support Worker position. Familiarise yourself with the job description and think about how your experience aligns with the role.
Tailor Your CV: Customise your CV to highlight relevant experience in residential care, particularly with children. Emphasise any specific skills or qualifications that relate to managing challenging behaviours and creating a nurturing environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for working with young people. Use specific examples from your past experiences to demonstrate how you can contribute to the positive environment at Phoenix House.
Highlight Relevant Experience: In your application, clearly outline your experience in children's residential homes, especially if you have over 12 months of experience. Mention any relevant qualifications or training, even if they are not essential for the role.
How to prepare for a job interview at Hexagon Care Services
✨Show Your Passion for Supporting Young People
Make sure to express your genuine passion for safeguarding and inspiring young people during the interview. Share personal experiences or stories that highlight your commitment to making a positive impact in their lives.
✨Demonstrate Your Experience with Challenging Behaviour
Prepare specific examples of how you've effectively managed challenging behaviours in previous roles. Discuss the strategies you used and how they contributed to creating a supportive environment.
✨Highlight Team Collaboration Skills
Since the role involves working closely with psychologists and other team members, be ready to discuss your experience in collaborative settings. Emphasise your ability to share best practices and lead by example.
✨Understand the Shift Patterns and Flexibility Required
Familiarise yourself with the shift patterns and be prepared to discuss your flexibility regarding working evenings, weekends, and sleep-ins. Showing that you understand and are willing to adapt to these requirements will reflect positively on your application.
