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For Companies At a Glance
- Tasks: Provide top-notch service and support for high-precision portable products.
- Company: Join Hexagon Metrology, a leader in innovative engineering solutions.
- Benefits: Enjoy competitive salary, pension plan, gym access, and ongoing training.
- Why this job: Make a real impact in exciting sectors like Formula 1 and aerospace.
- Qualifications: Engineering background or hands-on experience is preferred but not essential.
- Other info: Be part of a young, dynamic team focused on collaboration and growth.
The predicted salary is between 30000 - 50000 £ per year.
Summary
Are you passionate about engineering and looking for a role where you can make a real impact? Hexagon Metrology is seeking a Service Engineer to join our dynamic team in Milton Keynes, providing world-class service, calibration, and support for our high-precision portable products. As part of our expanding team, you\’ll work with cutting-edge technology and collaborate with industry leaders in Formula 1, aerospace, defence, and automotive sectors.
This is an on-site role based in Milton Keynes with no travelling required.
Responsibilities
- Service & Support: Deliver exceptional service and technical support for Hexagon Metrology’s portable hardware products, including calibration, repair, and maintenance of high-accuracy measuring equipment.
- Fault Diagnosis & Repair: Perform fault diagnosis down to the module level and provide detailed diagnostic reports, ensuring minimal downtime and top-tier performance for customers.
- ERP System Management: Maintain and update our ERP system (Servicemax) to track and manage service activities efficiently.
- Customer Communication: Act as a key point of contact for our customers, ensuring timely and effective communication around service progress, timelines, and resolutions.
- Health & Safety Compliance: Follow Hexagon Metrology\’s health and safety guidelines to ensure a safe working environment for both you and your colleagues.
Qualifications
- Background in Engineering: Completed an engineering course (e.g., BTEC or formal apprenticeship) or equivalent hands-on experience.
- Technical Expertise: Experience with high-value capital equipment, including electronics and mechanical systems, is desirable but not essential.
- Eligibility: You must be eligible to work in the UK.
What we offer
- Career Growth: Access to ongoing development through factory training courses and the opportunity to gain new skills and certifications across different departments, products, and technologies.
- Cross-Training Opportunities: Expand your career horizons with cross-training in various technical areas within the business.
- Team Culture: Join a dynamic, motivated, and young team. We believe in collaboration, knowledge-sharing, and continuous learning to achieve success together.
- Competitive Salary & Benefits: Enjoy a competitive salary and a comprehensive benefits package that includes a pension plan, cycle-to-work scheme, and an on-site gym.
At Hexagon, we are committed to pushing the boundaries of innovation. If you\’re eager to grow your career in a supportive, high-performance environment, we want to hear from you!
All job opportunities are posted on official Hexagon sites and communications come only from @hexagon.com addresses. We never request payment or personal banking information during recruitment. No offers will be extended without a proper interview via Teams or in person. If you suspect fraud, contact recruitment.us.mi@hexagon.com.
Information at a Glance
Business Unit: GTM EMEA
Workplace: Milton Keynes, on-site
Job Function: Technical Service & Support
Req ID: 2060
About Hexagon
Hexagon is a global leader in sensor, software and autonomous solutions. We are putting data to work to boost efficiency, productivity, and quality across industrial, manufacturing, infrastructure, safety, and mobility applications. Our technologies are shaping urban and production ecosystems to become increasingly connected and autonomous – ensuring a scalable, sustainable future. Hexagon’s Manufacturing Intelligence division provides solutions that utilise data from design and engineering, production and metrology to make manufacturing smarter.
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Service Engineer - Portable Products (f/m/d), Services employer: Hexagon AB
Contact Detail:
Hexagon AB Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineer - Portable Products (f/m/d), Services
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Hexagon. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for the interview by researching Hexagon's products and services. Knowing your stuff will impress the hiring team and show them you’re genuinely interested in the role of Service Engineer.
✨Tip Number 3
Practice common interview questions related to technical support and fault diagnosis. We all know how tricky interviews can be, so rehearsing your answers can help you feel more confident when it’s your turn to shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Hexagon team!
We think you need these skills to ace Service Engineer - Portable Products (f/m/d), Services
Some tips for your application 🫡
Show Your Passion for Engineering: When writing your application, let your enthusiasm for engineering shine through! Share specific examples of projects or experiences that highlight your skills and passion for the field. We love seeing candidates who are genuinely excited about what they do.
Tailor Your Application: Make sure to customise your application to fit the Service Engineer role. Highlight relevant experience with portable products or high-precision equipment, and don’t forget to mention any technical expertise you have. This helps us see how you can make an impact on our team!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon unless it’s relevant. We appreciate a well-structured application that makes it easy for us to understand your qualifications and experiences.
Apply Through Our Website: Don’t forget to submit your application through our official website! This ensures that we receive your application directly and can process it efficiently. Plus, it’s the best way to stay updated on your application status with us.
How to prepare for a job interview at Hexagon AB
✨Know Your Tech
Familiarise yourself with the high-precision portable products you'll be working with. Brush up on any technical specifications and common issues related to calibration and maintenance. This will show your passion for engineering and your readiness to tackle the role head-on.
✨Practice Fault Diagnosis
Since fault diagnosis is a key part of the job, consider running through some practice scenarios. Think about how you would approach diagnosing issues at the module level and be prepared to discuss your thought process during the interview.
✨Showcase Your Communication Skills
As a Service Engineer, you'll be the main point of contact for customers. Prepare examples of how you've effectively communicated technical information in the past. Highlight your ability to keep customers informed and reassured during service processes.
✨Emphasise Safety Awareness
Health and safety compliance is crucial in this role. Be ready to discuss your understanding of safety protocols and how you ensure a safe working environment. This will demonstrate your commitment to both personal and team safety.
