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For Companies At a Glance
- Tasks: Manage the complete order lifecycle and ensure customer satisfaction.
- Company: Join Hexagon, a global leader in innovative technology solutions.
- Benefits: Enjoy hybrid work, career growth, and inclusive family support.
- Why this job: Make a real impact in a collaborative international team.
- Qualifications: 2 years of order processing experience and strong communication skills.
- Other info: Diverse and inclusive workplace with exciting challenges ahead.
The predicted salary is between 30000 - 42000 £ per year.
Summary
Job title: Sales Order Processing Specialist (f/m/d)
Requisition: 2047
Location: Telford (Hybrid)
Short description: We are looking for an organised and customer-focused Sales Order Processing Specialist (f/m/d) to join our team in Telford. In this role, you will be responsible for managing the complete order lifecycle – from receipt and entry into our CRM/ERP systems to monitoring deliveries and ensuring compliance with export regulations.
The ideal candidate brings experience in order administration, strong communication skills, and enjoys working with different systems to provide a smooth and reliable customer experience.
Responsibilities
- Order Receipt: Taking care of orders under your responsibility using a CRM Tool (Salesforce)
- Order Processing:
- Entering orders into the ERP system
- Verifying items availability
- Sending order confirmation to customers
- Issuing purchase orders when needed
- Creating invoices and tracking payments
- Order Monitoring: Delivery dates and coordination deliveries
- Communication: Inform internal and external customers in case of issues
- Compliance: In case of export from EU or UK: order screening in accordance with compliance rules (training will be provided)
Qualifications
- Minimum of 2 years’ relevant experience in order processing
- Knowledge of CRM and ERP systems
- Proficiency in MS Office applications
- Basic knowledge of dual use procedures (training will be provided)
- Strong customer focus, self-organisation, and ability to work confidently with different systems
- Effective communication skills
- English proficiency at B2 level or higher
Candidates must have the legal right to work in the UK
What we offer
- Exciting opportunities to grow your career and take on new challenges within Hexagon
- Work as part of a collaborative, international team, connected across a global organisation
- Make a real impact by helping ensure customer success and satisfaction every day
- Enjoy inclusive benefits, including maternity and paternity cover, supporting you and your family
At Hexagon, we value diversity and are committed to fostering an inclusive and respectful work environment. We welcome applications from candidates of all backgrounds and do not discriminate on the basis of age, gender, disability, ethnicity, religion, sexual orientation, or any other protected characteristic. All hiring decisions are based solely on qualifications, merit, and business needs.
Apply now
Hexagon posts all official job opportunities on eithercareers-manufacturing.hexagon.com or careers.hexagon.com and communicates only from email addresses ending in @hexagon.com. We never request payment or personal banking information during recruitment. No offers will ever be extended without a proper interview via Teams or in person, never done over email alone. If you suspect fraud, it probably is, and contact us at recruitment.us.mi@hexagon.com.
Information at a Glance
Job Title: Sales Order Processing Specialist (f/m/d)
Job Function: Sales Operations
Job Location (Short): Telford, GBR, TF7 4PL
Workplace Type: Hybrid Workplace
Details: Req ID: 2047
About Hexagon
Hexagon is a global leader in sensor, software and autonomous solutions. We are putting data to work to boost efficiency, productivity, and quality across industrial, manufacturing, infrastructure, safety, and mobility applications. Our technologies are shaping urban and production ecosystems to become increasingly connected and autonomous – ensuring a scalable, sustainable future. Hexagon’s Manufacturing Intelligence division provides solutions that utilise data from design and engineering, production and metrology to make manufacturing smarter.
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Sales Order Processing Specialist (f/m/d), Sales employer: Hexagon AB
Contact Detail:
Hexagon AB Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Order Processing Specialist (f/m/d), Sales
✨Tip Number 1
Get to know the company inside out! Research Hexagon's values, products, and culture. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to order processing and customer service. Role-play with a friend or use online resources to boost your confidence and communication skills.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the role and even lead to referrals, which can be a game-changer in landing the job.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining Hexagon and ready to take on the challenge!
We think you need these skills to ace Sales Order Processing Specialist (f/m/d), Sales
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in order processing and familiarity with CRM/ERP systems. We want to see how your skills align with the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the Sales Order Processing Specialist role and how your customer-focused approach can benefit our team. Keep it engaging and personal!
Show Off Your Communication Skills: Effective communication is key in this role. In your application, give examples of how you've successfully communicated with customers or colleagues in the past. This will help us see your potential fit within our collaborative environment.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at Hexagon AB
✨Know Your Systems
Familiarise yourself with CRM and ERP systems, especially Salesforce, as this role heavily relies on them. Brush up on how to navigate these tools efficiently, as demonstrating your proficiency can really impress the interviewers.
✨Showcase Your Communication Skills
Since effective communication is key in this role, prepare examples of how you've successfully communicated with customers or team members in the past. Think about times when you resolved issues or ensured smooth order processing through clear dialogue.
✨Understand the Order Lifecycle
Get a solid grasp of the complete order lifecycle from receipt to delivery. Be ready to discuss how you’ve managed similar processes before, highlighting your organisational skills and attention to detail.
✨Prepare for Compliance Questions
Even though training will be provided, having a basic understanding of compliance rules, especially regarding export regulations, will set you apart. Research common compliance procedures and be prepared to discuss how you would approach these in your role.
