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- Tasks: Support research plans, conduct usability tests, and analyse data for impactful digital experiences.
- Company: Hex, a leading experience design agency with a mission-driven focus.
- Benefits: Competitive salary, hybrid work, training budget, and 25 days holiday plus extra for anniversaries.
- Why this job: Join a dynamic team and contribute to meaningful projects for renowned brands and conservation organisations.
- Qualifications: 2+ years in UX research, strong analytical skills, and experience with both qualitative and quantitative methods.
- Other info: Collaborative environment with opportunities for professional growth and exposure to diverse projects.
The predicted salary is between 30000 - 42000 £ per year.
Hex is an experience design agency specialising in branding, websites and digital products for organisations on a mission. We help ambitious clients - from some of the world’s most important conservation organisations including BirdLife International, Conservation International and IUCN to household name brands such as Trustpilot and Too Good To Go - design and build high-performing digital platforms that drive engagement, growth and meaningful impact. Our work spans discovery and strategy through UX, visual design and engineering to launch, optimisation and ongoing evolution. Research sits at the heart of this process as we believe strong insight leads to better decisions, stronger products and more impactful digital experiences.
The role involves working closely with the Research Lead to plan and deliver high-quality research that informs strategy, UX and product decisions. This role is hands-on and collaborative, with exposure to a wide range of projects across websites and digital platforms. You will help ensure research is rigorous, structured and clearly connected to outcomes. This is a hybrid role, with a minimum of 1 day per week in our London office.
Key Responsibilities- Support the Research Lead in shaping research plans aligned to project goals and business objectives
- Write discussion guides, usability testing scripts, session plans and surveys
- Recruit participants with support and manage scheduling and communications
- Run moderated sessions including usability tests, stakeholder interviews, card sorts and tree tests
- Assist with unmoderated testing setup and survey deployment
- Analyse qualitative and quantitative data using clear, structured frameworks
- Synthesise findings into actionable insights, not just observations
- Create research artefacts such as personas, journey maps, Jobs To Be Done frameworks and opportunity maps
- Contribute to clear, concise reports and client-ready presentations
- Work closely with strategy, creative, design and engineering teams to ensure research insight informs decision-making throughout delivery
- 2+ years’ experience in a UX research, ideally within a digital agency environment
- Experience running moderated usability tests and interviews
- Experience writing discussion guides and structuring research activities
- Strong analytical skills, with experience turning data into insight and recommendations
- Familiarity with both qualitative and quantitative research methods
- Ability to communicate findings clearly and confidently to internal teams and clients
- Interest in how websites and digital platforms function within broader digital ecosystems
- Curiosity about AI-enabled research tools and how they can improve workflow and analysis
Flexible hybrid working policy. Competitive salary + company pension. Yearly training budget and access to ongoing off-site training/conferences. Company MacBook Pro. Team lunches. 25 days holiday plus 1 extra for each anniversary with us.
Junior Researcher employer: Hex Digital Ltd
Contact Detail:
Hex Digital Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Researcher
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your research projects and insights. Make it visually appealing and easy to navigate, so hiring managers can see your work at a glance.
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios related to UX research. Think about how you can demonstrate your analytical skills and ability to turn data into actionable insights.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are genuinely interested in joining our mission-driven team.
We think you need these skills to ace Junior Researcher
Some tips for your application 🫡
Show Your Passion for Research: When writing your application, let us see your enthusiasm for research! Share specific examples of projects you've worked on and how they’ve shaped your understanding of UX. We love seeing candidates who are genuinely excited about making an impact through their work.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant experience that aligns with our job description. We want to see how your skills and background fit into the role of Junior Researcher at Hex, so don’t be shy about showcasing your unique strengths!
Be Clear and Concise: In your written application, clarity is key! Use straightforward language and structure your thoughts logically. We appreciate well-organised applications that make it easy for us to understand your qualifications and insights without wading through unnecessary fluff.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re proactive and keen to join our team at Hex!
How to prepare for a job interview at Hex Digital Ltd
✨Know Your Research Methods
Make sure you brush up on both qualitative and quantitative research methods. Be ready to discuss your experience with usability tests and how you've structured research activities in the past. This will show that you understand the core of what the role entails.
✨Showcase Your Analytical Skills
Prepare to talk about specific examples where you've turned data into actionable insights. Think of a project where your analysis made a significant impact on the outcome. This will demonstrate your ability to connect research findings to real-world applications.
✨Familiarise Yourself with the Company’s Work
Take some time to explore Hex's projects and clients. Understanding their mission and the types of organisations they work with will help you tailor your responses and show genuine interest in their work during the interview.
✨Prepare for Collaboration Questions
Since this role is hands-on and collaborative, be ready to discuss how you've worked with cross-functional teams in the past. Share examples of how you’ve communicated findings to different stakeholders and ensured that research insights informed decision-making.