Services Sales Account Manager

Services Sales Account Manager

Full-Time 36000 - 60000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Manage accounts, drive sales opportunities, and create strategic account plans.
  • Company: Join Hewlett Packard Enterprise, a leader in edge-to-cloud technology.
  • Benefits: Enjoy health benefits, personal development, and a flexible work environment.
  • Why this job: Make an impact in tech while growing your career in a supportive culture.
  • Qualifications: Bachelor's degree and 3-5 years of relevant experience required.
  • Other info: Be part of a diverse team that values innovation and inclusion.

The predicted salary is between 36000 - 60000 £ per year.

This role has been designed as ‘Hybrid’ with an expectation that you will work on average two days per week from an HPE office.

Who We Are

Hewlett Packard Enterprise is the global edge‑to‑cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Family Definition

Manages virtually (by phone, electronically or social media) a set of assigned accounts. Builds, maintains and forecasts sales pipeline, creates and develops account plans. Works closely with company outside sales, channel partners and/or end customers to move sales opportunities to closure. May generate and qualify leads to create new sales opportunities. Sets and executes sales strategy for assigned portion of account, territory or industry vertical.

Management Level Definition

Applies intermediate level of subject matter knowledge to solve a variety of common business issues. Works on problems of moderately complex scope. Acts as an informed team member providing analysis of information and limited project direction input. Exercises independent judgment within defined practices and procedures to determine appropriate action. Follows established guidelines and interprets policies. Evaluates unique circumstances and makes recommendations.

Responsibilities

  • Manages installed base renewal opportunities for on‑time closure, focusing on upselling the rest of the HPE Operational Services portfolio.
  • Selling Day One attach contracts to infrastructure solution sales.
  • Sells moderately complex services for a portion or set of assigned accounts based on defined account strategies and plans; may partner with field sales or sell independently.
  • Creates account plan for a portion or a set of assigned accounts that are of medium to high complexity.
  • Generates, qualifies and reviews new leads to drive sales opportunities to closure; may work with partners/outside sales to ensure a smooth sales transaction.
  • Understands client requirements and competitively positions company solutions to meet the needs to drive retention strategy.
  • Builds targeted sales pipeline and forecasts data driven sales activities.

Education And Experience Required

  • Bachelor Degree or equivalent in any field (preferably IT/Sales).
  • 3–5 years of relevant work experience or equivalent.

Knowledge And Skills

  • Proficient account management, acquisition, retention and development skills.
  • Proficient understanding of company's portfolios of products and services.
  • Proficient knowledge of IT and/or industry solutions, products and services to solve business challenges.
  • Proficient communication and negotiation skills.
  • Able to collaborate within a team and may lead a sub‑team.
  • Depending on role, may require hunter approach or strategic "farmer" or relationship selling approach.
  • Proficient knowledge in a Customer Relationship Management system or Salesforce system which allows businesses to manage business relationships and the data and information associated with them.

Additional Skills

  • Accountability
  • Active Learning
  • Active Listening
  • Assertiveness
  • Bias
  • Building Rapport
  • Buyer Personas
  • Coaching
  • Complex Sales
  • Creativity
  • Critical Thinking
  • Cross‑Functional Teamwork
  • Customer Experience Strategy
  • Customer Interactions
  • Design Thinking
  • Empathy
  • Financial Acumen
  • Follow‑Through
  • Growth Mindset
  • Identifying Sales Opportunities
  • Industry Knowledge
  • Intellectual Curiosity (Inactive)
  • Long Term Planning
  • Managing Ambiguity

What We Can Offer You

Health & Wellbeing

We provide a comprehensive suite of benefits that supports physical, financial and emotional wellbeing.

Personal & Professional Development

We invest in your career because the better you are, the better we all are. We have specific programs to help you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We celebrate individual uniqueness and are unconditionally inclusive. We give flexibility to manage your work and personal needs, make bold moves together and are a force for good.

Let’s Stay Connected

Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.

Job Level

Intermediate

Seniority level

Not Applicable

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are based on qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.

Services Sales Account Manager employer: Hewlett Packard Enterprise

Hewlett Packard Enterprise is an exceptional employer that fosters a culture of innovation and inclusivity, making it an ideal place for professionals seeking to advance their careers in the tech industry. With a strong emphasis on personal and professional development, employees benefit from comprehensive health and wellbeing programs, flexible work arrangements, and opportunities to collaborate with diverse teams. Located in a dynamic environment, HPE encourages bold thinking and provides the resources necessary for employees to thrive and make a meaningful impact.
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Contact Detail:

Hewlett Packard Enterprise Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Services Sales Account Manager

✨Tip Number 1

Network like a pro! Reach out to your connections on LinkedIn and let them know you're on the hunt for a Services Sales Account Manager role. You never know who might have a lead or can put in a good word for you.

✨Tip Number 2

Prepare for those interviews by researching HPE's services and products. Show us that you understand our portfolio and how it can solve business challenges. Tailor your answers to reflect our values and culture!

✨Tip Number 3

Practice your pitch! Be ready to discuss your experience in account management and how you've successfully driven sales opportunities to closure. We want to hear about your wins and how you can bring that success to HPE.

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you're serious about joining the HPE team!

We think you need these skills to ace Services Sales Account Manager

Account Management
Sales Strategy Development
Lead Generation
Client Relationship Management
Communication Skills
Negotiation Skills
Data Analysis
Sales Forecasting
Collaboration
Customer Experience Strategy
Understanding of IT Solutions
Problem-Solving Skills
Adaptability
Active Listening

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Services Sales Account Manager role. Highlight relevant experience and skills that match the job description, especially in account management and sales strategies.

Craft a Compelling Cover Letter: Your cover letter should tell your story! Explain why you're passionate about the role and how your background aligns with HPE's mission. Don’t forget to mention any specific achievements that showcase your sales prowess.

Showcase Your Skills: Use the application to demonstrate your proficiency in key areas like communication, negotiation, and customer relationship management. Be specific about how you've used these skills in past roles to drive results.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!

How to prepare for a job interview at Hewlett Packard Enterprise

✨Know Your Stuff

Make sure you have a solid understanding of HPE's products and services. Familiarise yourself with their portfolio, especially the Operational Services. This will help you confidently discuss how you can meet client needs and drive retention strategies.

✨Showcase Your Sales Skills

Prepare to discuss your previous sales experiences, particularly in account management and upselling. Be ready to share specific examples of how you've successfully closed deals or built strong client relationships in the past.

✨Be Data-Driven

Since the role involves building a targeted sales pipeline, come prepared with insights on how you would use data to forecast sales activities. Highlight any experience you have with CRM systems like Salesforce, as this will demonstrate your ability to manage business relationships effectively.

✨Emphasise Team Collaboration

HPE values teamwork, so be ready to discuss how you've collaborated with others in previous roles. Share examples of how you've worked with cross-functional teams to achieve sales goals or resolve client issues, showcasing your ability to lead and support others.

Services Sales Account Manager
Hewlett Packard Enterprise
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