Digital Pre-Sales Consultant in Burnley

This role has been designed as "Onsite" with an expectation that you will primarily work from an HPE office.

Who We Are

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world. Our culture thrives on finding new and better ways to accelerate what's next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description

Technical PreSales Consultant

Location: Manchester

Type: Permanent, on-site, full time

Are you passionate about solving complex customer challenges with innovative technology? Do you enjoy turning technical insights into compelling solutions that win business? If so, we’d love to hear from you.

We’re looking for a Technical PreSales Consultant to join our team - someone who can blend technical expertise with great communication skills to help shape meaningful customer outcomes. We also welcome individuals from a strong technical support or customer support engineering background who are looking to transition into a more customer‐facing, solution‐oriented presales role.

What You’ll Be Doing

• Develop clear, engaging customer proposals that align to business and technical requirements.
• Identify risks within scope and provide well informed recommendations on delivery models and work estimates, leveraging operational and troubleshooting insights where relevant.
• Review and refine proposal materials to ensure accuracy, impact, and competitive edge.
• Keep a pulse on emerging technologies, market trends, and competitor offerings to help shape our approach.
• Perform due diligence on solution designs to ensure feasibility, performance, supportability, and budget alignment.
• Participate in deep dive discussions to craft implementation designs tailored to customer ecosystems.
• Address customer questions with confidence, clarity, and a solutions oriented mindset, drawing on hands‐on troubleshooting and production environment experience where applicable.
• Collaborate closely with internal teams, partners, and stakeholders to transfer knowledge and deliver successful outcomes.
• Build and grow opportunity pipelines by identifying upsell, cross sell, and value add opportunities.
• Support the sales cycle from opportunity through to closure, including forecast meetings and pipeline management.
• Document activities using internal tools and share best practices with peers.
• Develop strong relationships with customer technical teams to understand their environments, operational challenges, and support models, and map value effectively.
• Actively contribute to knowledge sharing and team collaboration.

What You’ll Bring

Education & Experience

• A first level technical degree or equivalent practical experience.
• 2–4 years of technical experience, ideally in IT presales, technical selling, or a customer facing technical support / support engineering role.
• Relevant industry certifications are a plus.

Skills & Expertise

• Experience contributing to solution configurations, architecture discussions, demos, POCs, or complex troubleshooting and root cause analysis.
• A solid understanding of products, services, and solution domains, including modern "as a Service" (aaS) models and lifecycle support considerations.
• Strong communication skills—storytelling, active listening, and the ability to influence stakeholders.
• Confidence in presenting, whiteboarding, handling objections, and supporting customers in making informed decisions.
• Good commercial awareness: understanding the sales cycle, pipeline development, and how solutions link to business strategy.
• Hands on experience with relevant tools, technologies, or services, ideally gained through implementation, operations, or support environments.
• The ability to deliver demos and walkthroughs to customers and partners.
• Strong analytical, problem solving, project, and time management abilities.
• Experience working with customer incidents, escalations, SLAs, and production environments is highly valued.
• Knowledge of partner ecosystems and how to leverage them effectively.

Why Join Us?

This is a fantastic opportunity for someone who enjoys combining technical depth with customer‐facing work. Whether you are already in presales or transitioning from a technical support background, you’ll be at the centre of shaping impactful solutions, collaborating with talented teams, and influencing meaningful business outcomes - all while growing your own technical and commercial skillset.

If you’re excited by the idea of working with cutting edge technologies and helping customers bring their vision to life, apply now - we’d love to meet you!

Additional Skills

• Accountability
• Active Learning
• Active Listening
• Assertiveness
• Building Rapport
• Buyer Personas
• Coaching
• Complex Sales
• Creativity
• Critical Thinking
• Cross-Functional Teamwork
• Customer Experience Strategy
• Customer Interactions
• Design Thinking
• Empathy
• Financial Acumen
• Follow-Through
• Growth Mindset
• Identifying Sales Opportunities
• Industry Knowledge
• Intellectual Curiosity
• Long Term Planning
• Managing Ambiguity

What We Can Offer You

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Let’s Stay Connected

Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.

Equal Employment Opportunity

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

No Fees Notice & Recruitment Fraud Disclaimer

It has come to HPE's attention that there has been an increase in recruitment fraud whereby scammers impersonate HPE or HPE-authorized recruiting agencies and offer fake employment opportunities to candidates. Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge any candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. The credentials of any hiring agency that claims to be working with HPE for recruitment of talent should be verified by candidates and candidates shall be solely responsible to conduct such verification. Any candidate/individual who relies on the erroneous representations made by fraudulent employment agencies does so at their own risk, and HPE disclaims liability for any damages or claims that may result from any such communication.