Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Create compelling customer stories that drive sales and marketing success.
- Company: Join Hewlett Packard Enterprise, a leader in edge-to-cloud technology.
- Benefits: Enjoy remote work, competitive salary, and comprehensive health benefits.
- Why this job: Make a real impact by connecting customers and sales through powerful storytelling.
- Qualifications: Strong writing skills and a knack for building relationships are essential.
- Other info: Experience high visibility work with opportunities for travel and professional growth.
The predicted salary is between 30000 - 50000 £ per year.
This role has been designated as ‘Remote/Teleworker’, which means you will primarily work from home.
Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.
Job Description: We are looking for Customer Advocacy & References Manager to join our team! Great technology needs proof. In this role you’ll turn real customer wins into stories, speakers, and references that help Sales and Marketing build trust, accelerate deals, and win in-market. You’ll be the person who connects customers, sellers, and marketing at the perfect moment, without burning out advocates or losing momentum.
What you’ll do:
- Tell stories that help HPE win
- Write short, sharp internal win stories (with AI support) based on Sales interviews: customer challenge → solution → outcomes → why HPE won
- Turn these customer stories into reference engagements: case studies, blogs, videos, speaking opportunities
- Enable Sales with the right customer references
- Match sales teams with relevant customer advocates for RFx and meetings
- Keep customer profiles updated in our reference database
- Run advocacy programs end-to-end
- Own day-to-day operations of the Customer Advocacy engine: intake, prioritization, approvals, tracking, reporting
- Plan and execute Peer-to-Peer programs at 2 major events/year (1:1 meetings + roundtables) by connecting advocates with prospective customers in the form of roundtables or 1:1 meetings
- Present to internal stakeholders and customers
- Be the go-to partner for customer participation requests: events, content, media, speaking, analyst relations
- Coordinate briefs, approvals, logistics, and outcomes with internal stakeholders
What success looks like:
- Sales gets the right reference at the right time (and comes back for more)
- Advocacy feels organized, scalable, and “easy to work with”
- Customers feel proud, not used
- Win stories land fast and support GTM priorities
What we’re looking for:
- Must-have:
- Strong writing and communication skills in English (you enjoy writing, not fear it)
- Confident relationship builder (you enjoy calling Sales + customers + internal teams)
- Project management mindset: structured, reliable, follow-through
- Excellent presentation skills
- Good understanding of marketing basics and how stories drive trust and pipeline
- Comfortable with tools like Salesforce, MS Office (and learning quickly)
- Ability to travel, at least twice a year
- Ideal / nice-to-have:
- Background or strong interest in IT / infrastructure / cloud / data / virtualization
- Experience in B2B marketing, customer marketing, references, or advocacy
- Calm under pressure + great at prioritizing
Personal style we love:
- Positive energy, “can-do” attitude
- Proactive (you don’t wait to be asked)
- Curious, friendly, and professional
- Comfortable using AI to move faster and write better
Why you might love this role:
- High visibility work - your stories and references show up in real deals
- Lots of autonomy: you own the engine, not just tasks
- Strong stakeholder exposure (Sales leaders, country marketing, WW teams)
- A role where being organized and human with customers is a real skill - not a nice-to-have
- Travelling twice a year to Las Vegas and Barcelona
What We Can Offer You:
- Health & Wellbeing: We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
- Personal & Professional Development: We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.
- Unconditional Inclusion: We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.
Let’s Stay Connected: Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.
Customer Advocacy and References Manager in Bristol employer: Hewlett Packard Enterprise
Contact Detail:
Hewlett Packard Enterprise Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advocacy and References Manager in Bristol
✨Tip Number 1
Network like a pro! Reach out to current employees at HPE on LinkedIn and ask about their experiences. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research HPE’s recent projects and customer success stories. This will help you connect your skills to what they need and show you’re genuinely interested.
✨Tip Number 3
Practice your storytelling skills! Since the role is all about turning customer wins into compelling narratives, think of examples from your past that highlight your achievements and how they relate to customer advocacy.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your excitement for the role can keep you top of mind and show your enthusiasm for joining the HPE team.
We think you need these skills to ace Customer Advocacy and References Manager in Bristol
Some tips for your application 🫡
Show Off Your Writing Skills: Since this role is all about storytelling, make sure your application showcases your writing prowess. Use clear, concise language and don’t shy away from sharing examples of your previous work that highlight your ability to craft compelling narratives.
Tailor Your Application: We love it when candidates take the time to tailor their applications to us. Highlight your relevant experience in customer advocacy or marketing, and connect the dots between your skills and what we’re looking for in the Customer Advocacy and References Manager role.
Be Yourself: We value authenticity! Let your personality shine through in your application. Share your passion for technology and customer engagement, and don’t hesitate to show us your positive energy and proactive attitude.
Apply Through Our Website: To ensure your application gets the attention it deserves, make sure to apply through our website. It’s the best way for us to keep track of your application and get back to you as soon as possible!
How to prepare for a job interview at Hewlett Packard Enterprise
✨Know Your Customer Stories
Before the interview, dive deep into HPE's customer success stories. Understand the challenges customers faced, the solutions provided, and the outcomes achieved. This will not only help you relate to the role but also allow you to discuss how you can contribute to creating compelling narratives.
✨Showcase Your Communication Skills
As a Customer Advocacy and References Manager, strong writing and communication skills are crucial. Prepare examples of your past work where you've effectively communicated complex ideas or built relationships with stakeholders. Be ready to demonstrate your ability to write sharp internal win stories during the interview.
✨Demonstrate Project Management Prowess
This role requires a structured approach to managing advocacy programs. Come prepared with examples of how you've successfully managed projects in the past, highlighting your organisational skills and ability to prioritise tasks. Discuss any tools or methodologies you’ve used to keep projects on track.
✨Embrace the 'Can-Do' Attitude
HPE values a proactive and positive mindset. During your interview, showcase your enthusiasm for the role and your willingness to take initiative. Share instances where you've gone above and beyond to support your team or improve processes, as this aligns perfectly with their culture of making bold moves together.
