At a Glance
- Tasks: Lead delivery of networking services and manage a team of professionals.
- Company: Join HPE, a leader in innovative networking solutions.
- Benefits: Comprehensive health benefits, personal development programmes, and a supportive work environment.
- Other info: Inclusive culture with opportunities for career growth and skill enhancement.
- Why this job: Make a real impact in networking while developing your leadership skills.
- Qualifications: Experience in professional services delivery and strong communication skills required.
The predicted salary is between 70000 - 85000 £ per year.
HPE Networking - Professional Services Delivery Manager
Onsite role with expectation to primarily work from an HPE office.
Job Summary
The Manager, Consulting II leads delivery execution and operational governance for HPE Networking Professional Services engagements, supporting customers across Aruba and Juniper networking environments.
This role is responsible for managing a team of consulting and delivery professionals, ensuring consistent, high-quality delivery across complex, multi-vendor infrastructures, and driving customer satisfaction through strong governance, escalation leadership, and executive-level communication.
The ideal candidate combines delivery leadership, multi-vendor networking expertise (Aruba & Juniper), and people management to deliver measurable customer outcomes in large-scale enterprise and service provider environments.
Key Responsibilities
- Delivery Leadership & Execution
- Lead end-to-end delivery of Networking Professional Services engagements across Aruba (CX switching, WLAN, Clear Pass, SD-Branch) and Juniper (EX/QFX/MX, Mist AI, SRX, SD-WAN) environments.
- Ensure structured delivery governance including planning, execution tracking, milestone management, and service acceptance.
- Drive adoption of standardized delivery frameworks, tools, and reporting across all engagements.
- Maintain visibility and control across delivery health, proactively identifying risks and driving mitigation actions.
- Customer Engagement & Stakeholder Management
- Act as the primary delivery leader for customer engagements, building trusted relationships with technical and executive stakeholders.
- Manage communications across complex stakeholder environments, ensuring clarity, transparency, and alignment.
- Lead customer governance forums (weekly, monthly, executive reviews) with clear, data-driven insights.
- Support strategic account growth by aligning delivery outcomes with customer business objectives.
- Escalation & Incident Leadership
- Own critical escalations, service disruptions, and delivery challenges across Aruba and Juniper solutions.
- Lead structured Root Cause Analysis (RCA) processes and ensure implementation of corrective and preventive actions.
- Coordinate closely with support, engineering, and product teams to drive timely resolution of issues.
- People Leadership & Team Development
- Lead, coach, and develop a team of consultants, architects, and/or delivery managers.
- Set clear objectives and performance expectations aligned with customer outcomes and delivery excellence.
- Drive capability development across both Aruba and Juniper technologies, promoting cross-skilling and knowledge sharing.
- Ensure optimal resource allocation and capacity planning across customer engagements.
- Financial & Commercial Management
- Ensure delivery within scope, timeline, and budget while maintaining high quality standards.
- Manage utilization, revenue realization, and margin protection through strong delivery discipline.
- Support contract execution, change management, and services attach opportunities.
- Continuous Improvement & Operational Excellence
- Identify recurring delivery challenges and implement process improvements.
- Drive standardization of delivery practices across multi-vendor environments.
- Contribute to service innovation and enhancement of Professional Services offerings.
- Required Qualifications
- Proven experience managing Professional Services delivery and/or consulting teams in enterprise networking environments.
- Strong understanding of multi-vendor networking architectures, including:
- Aruba: switching, wireless, NAC (Clear Pass), SD-Branch
- Juniper: routing (MX), switching (EX/QFX), security (SRX), Mist AI-driven networking
- Experience managing complex customer engagements and escalations.
- Demonstrated ability to run delivery governance (RAID, reporting, executive communication).
- People management experience, including coaching and performance management.
- Strong communication skills with the ability to engage both technical and executive stakeholders.
- Preferred Qualifications
- Experience working in or with HPE Aruba Networking and/or Juniper Networks ecosystems.
- Familiarity with AI-driven networking (e. g., Aruba Central, Juniper Mist).
- Understanding of managed services and support integration models.
- Certifications (nice to have): Aruba (ACMP, ACDX, etc.) Juniper (JNCIP/JNCIE) ITIL, PMP, or equivalent.
- Key Competencies
- Delivery governance & execution excellence
- Multi-vendor networking leadership (Aruba & Juniper)
- Customer and executive stakeholder management
- Escalation and crisis management
- People leadership and team development
- Commercial awareness and delivery discipline
- Continuous improvement mindset
- What We Can Offer You
- Health & Wellbeing: comprehensive suite of benefits supporting physical, financial and emotional wellbeing.
- Personal & Professional Development: programs tailored to career goals, knowledge expertise and cross-division skill application.
- Unconditional Inclusion: inclusive work environment, flexibility, and celebration of individuality.
- Equal Employment Opportunity
Hewlett Packard Enterprise is an Equal Employment Opportunity/Veteran/Disabled/LGBT employer.
We do not discriminate on the basis of race, gender, or any other protected category.
All decisions are made on the basis of qualifications, merit, and business need.
Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.
HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.
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Contact Details:
Hewlett Packard Enterprise Development LP Recruitment Team
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We think you need these skills to ace HPE Networking - Professional Services Delivery Manager
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