HPC Senior Technology Consultant

This role has been designed as ‘Onsite’ with an expectation that you will primarily work from an HPE partner/customer office.

Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description:

Are you an experienced HPC and Linux specialist looking to work on some of the UK's most advanced computing environments? We are seeking a Senior HPC Technology Consultant to join our HPC Services team, to provide System Administration support to a prestigious customer operating large-scale High Performance Computing infrastructure. This is an opportunity to play a key role in maintaining and optimising mission-critical systems that enable complex research, engineering, and data-intensive workloads. Working within a dedicated team of technical experts, you will deliver both proactive and reactive support across advanced HPC platforms, helping to ensure maximum system availability and performance while meeting demanding service level agreements.

What You'll Be Doing

• Work as part of a dedicated team to support advanced HPC hardware and software technologies.
• Perform preventative maintenance activities and respond to critical incidents.
• Manage and document maintenance activities through case management systems.
• Ensure compliance with customer change management processes and controls.
• Build strong working relationships with customers and stakeholders.
• Follow technical escalation procedures to ensure rapid resolution of high-priority issues.
• Participate in a 24x7 on-call rota as part of the support team.
• Work alongside colleagues across EMEA to support wider customer requirements when needed.

What We're Looking For

To be successful in this role, you will bring:

• A degree in Computer Science or a related discipline, or equivalent experience.
• At least 5 years' experience working with HPC and Linux systems.
• Strong Linux system administration skills.
• Understanding of Linux kernel features, including memory management.
• Experience performing hardware diagnostics, maintenance, and repairs.
• Strong scripting capabilities using Python, Bash, or similar technologies.
• Knowledge of configuration management tools such as Ansible.
• Excellent analytical and problem-solving abilities.
• Self-motivation and a willingness to take the initiative to learn from colleagues.
• Strong communication skills and the ability to work effectively under pressure in a customer-facing environment.

Desirable Experience

Experience in one or more of the following areas would be advantageous:

• Cluster management platforms such as Bright Cluster Manager, HPE Performance Cluster Manager (HPCM) or Cray Systems Manager (CSM).
• SLURM or PBS Pro job schedulers.
• High-performance networking technologies such as InfiniBand or Slingshot.
• Parallel file systems including Lustre or GPFS.
• Kubernetes environments.
• Linux security, patching and vulnerability management.

Why Join Us?

This role offers the opportunity to work on cutting-edge High Performance Computing technologies within a highly skilled team environment. You'll receive ongoing technical training, mentoring, and development opportunities while supporting some of the most sophisticated computing infrastructures in the industry. You'll be joining a collaborative team where technical expertise is valued, continuous learning is encouraged, and your work will have a direct impact on the success of critical customer operations. If you're passionate about HPC, Linux, and solving complex technical challenges, we'd love to hear from you.

What We Can Offer You:

Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.