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- Tasks: Join a dynamic team to support advanced HPC hardware and software technologies.
- Company: Hewlett Packard Enterprise, a leader in tech innovation.
- Benefits: Competitive salary, inclusive culture, and opportunities for growth.
- Why this job: Make a real impact in tech while working with cutting-edge systems.
- Qualifications: Degree in computer science or related field with HPC and Linux experience.
- Other info: Flexible work environment with travel opportunities and career advancement.
The predicted salary is between 36000 - 60000 £ per year.
Work as part of a dedicated team to deliver support on advanced HPC hardware and software technologies.
Maintain meticulous records of planned maintenance actions and outcomes within the case management systems.
Ensure compliance with customer rules for change management controls.
Possess excellent customer interpersonal and relationship building skills.
Provide a professional and positive approach to the customer in the execution of all duties.
Follow technical escalation procedures to ensure critical issues receive maximum focus.
Occasionally work as part of a wider team to provide support to other customers within EMEA.
Educated to degree level, or equivalent, in a computer science or related discipline with a minimum of 5 years of experience of HPC and Linux Systems.
Ability to gain UK Government Security Clearance (DV).
An in-depth knowledge of Linux and ability to perform hardware repairs are mandatory requirements.
Good knowledge of configuration management tools such as Ansible and Linux kernel features such as memory management is essential.
Strong script writing skills on platforms such as Python, Bash, etc.
Patching and securing Linux and dealing with system vulnerabilities.
Possess an analytical approach to problem solving and be fully committed to drive issues to conclusion.
Excellent communication skills, both written and verbal are required.
An ability to stay calm and professional under pressure while working to strict deadlines is essential.
The candidate should be flexible and be able to travel when required.
Cluster management software (HPCM / Bright Cluster Manager).
Job Schedulers SLURM.
High-speed networks (InfiniBand).
Parallel filesystems (Lustre).
Kubernetes experience.
HPC Field Technical Support Consultant employer: Hewlett Packard Enterprise Development LP
Contact Detail:
Hewlett Packard Enterprise Development LP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HPC Field Technical Support Consultant
✨Tip Number 1
Network like a pro! Reach out to your connections in the HPC field and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a job opening or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your technical skills. Make sure you can confidently discuss Linux systems, scripting, and any relevant tools like Ansible or SLURM. Practice common interview questions and scenarios to show off your problem-solving abilities.
✨Tip Number 3
Showcase your interpersonal skills! During interviews, focus on how you've built relationships with customers and handled challenging situations. A positive attitude and strong communication can set you apart from other candidates.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team at HPE. Good luck!
We think you need these skills to ace HPC Field Technical Support Consultant
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your experience with HPC and Linux systems in your application. We want to see how your skills match up with what we're looking for, so don’t hold back!
Be Professional Yet Personable: While we love a good technical background, we also value excellent communication skills. Make your application friendly and professional – it’s all about building that relationship from the get-go!
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific requirements of the HPC Field Technical Support Consultant role. Show us you’ve done your homework!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at Hewlett Packard Enterprise Development LP
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of HPC hardware and software technologies. Be ready to discuss your experience with Linux systems, configuration management tools like Ansible, and scripting languages such as Python and Bash. The more confident you are in these areas, the better you'll impress the interviewers.
✨Show Off Your Problem-Solving Skills
Prepare to share specific examples of how you've tackled complex technical issues in the past. Highlight your analytical approach and how you drove those issues to resolution. This will demonstrate your ability to stay calm under pressure and your commitment to customer satisfaction.
✨Communicate Like a Pro
Since excellent communication skills are a must, practice articulating your thoughts clearly and concisely. Think about how you can explain technical concepts to non-technical stakeholders. This will show that you can build strong relationships with customers and work effectively within a team.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to change management controls or technical escalations. Prepare by thinking through how you would handle these scenarios, ensuring you align your answers with the company's values and customer-focused approach.
